- Mass Markets (FL)
- …+ High School Diploma + 2-3 years of experience in a call center or customer service environment. + Proven experience in a supervisory or team lead role. ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital… more
- Ryder System (Tallahassee, FL)
- …Management, Employee Center Pro. + Experience with developing in ServiceNow (eg service catalogs, Virtual Agent , Flow Designer) is required. + Experience ... partnership with Information Technology, Human Resources, HR Administration and Operations . The department also provides technical expertise through software or… more
- CenterWell (Tallahassee, FL)
- …improve team compliance, quality and productivity. + Minimum three, (3) years of customer service and/or sales related experience with a demonstrated ability to ... a team of 20 - 25 Rx Education advocates, managing daily operations and ensuring performance expectations are met. **Educate:** Provide ongoing training… more
- The Hartford (Sunrise, FL)
- … strategies through service planning that reduce losses and improve customer operations . . Monitor casualty account engineering services to ensure that ... the knowledge and skill to handle all Survey and Service work assignments for all lines of business +...quality. These reports must provide direction to the insured, agent and underwriter to improve operations and… more
- Kyndryl (Tallahassee, FL)
- …of subject matter experts (SMEs) to deliver innovative solutions that enhance customer journeys, improving customer technology operations , and integrate ... cloud-based CCaaS adoption and AI/ML integration. + Collaborate with clients to redesign customer journeys and improve service delivery across all touchpoints. +… more
- Xylem (Sanford, FL)
- …(Lean, Six Sigma, PMP) preferred. + 3-5+ years of experience in Continuous Improvement, Service Operations , or related field with proven results in cost savings ... end-to-end, ensuring on-time, on-budget delivery with measurable outcomes. + Enhance customer experience by improving service quality, responsiveness, and… more
- USG Insurance Services, Inc. (Miami, FL)
- …The Role Itself In this role, you will engage directly with our primary customer , the independent Property and Casualty Retail Agent . Acting as a representative ... Are: Welcome to USG, a distinguished national wholesale broker and managing general agent (MGA) with a prominent presence across the nation. Our extensive network… more
- Crowley Maritime Corporation (Jacksonville, FL)
- …effective relationship with Blount Island Command, acting as primary interface between customer and daily program operations and administration. . Formulates ... various aspects of maintenance production performance, cost, schedule controls, operations planning, security, performance monitoring and efficiencies, report writing,… more
- HCA Healthcare (Jacksonville, FL)
- …regarding patient needs for medical transportation. This position will use customer service skills and professional communication standards to positively ... 3% to 9% of pay (based on years of service ) + Employee Stock Purchase Plan with 10% off...Works with Assistant Clinical Nurse Manager and Manager of Operations to assist with the oversight off work flows,… more
- Sherman Associates, Inc. (St. Pete Beach, FL)
- …a positive and professional upbeat personality with a desire to deliver outstanding customer service to guests. Schedule: We are currently seeking a part-time ... of the Guest Services team responsible for the overnight operations of the Hotel, verifying the accuracy of guest...regarding health and safety services Keyword: Front Desk, Guest Service , Customer Service , Administrator, Administration,,… more