- Omni Hotels (Atlanta, GA)
- …every opportunity. + Deliver personalized, memorable guest experiences. Qualifications + Excellent customer service and problem solving skills + Must have strong ... and follow-up on all guest requests and concerns, effectively adhering to the service recovery process. + Be familiar with all systems and equipments as related… more
- Omni Hotels (Atlanta, GA)
- …with many arrivals and departures within a short period of time + Previous customer service experience + Previous hotel front desk experience is strongly ... the pride that comes from working for a company with a reputation for exceptional service . We embody a culture of respect, gratitude and empowerment day in and day… more
- State of Georgia (Fulton County, GA)
- Customer Service Operations Supervisor - Violations QA/QC Georgia - Fulton - Atlanta ... responsible for supervising and training assigned staff in a customer service operations environment. Ensures...Monitors violation queue to ensure accurate system uploads and agent distribution. + Maintains accurate data to provide daily,… more
- ASM Research, An Accenture Federal Services Company (Atlanta, GA)
- …execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and ... needs. + Leads brainstorming sessions to improve call system, communications processes, customer satisfaction, agent processes and agent effectiveness. +… more
- Under Armour, Inc. (Atlanta, GA)
- …**Purpose of Role** The Customer Service Systems ... Customer Service Systems Ops Analyst **... Customer Service Systems Ops Analyst ** Customer ...Service Levels and allocation is achieving balance across operations and channels * Monitor agent behaviors… more
- Regions Bank (Atlanta, GA)
- …Leasing Experience **Skills and Competencies** + Ability to provide excellent customer service + Demonstrates knowledge of commercial credit, regulatory ... Regions, the Commercial Real Estate Closing Coordinator - CBG Operations will orchestrate the closing process for all members...for syndicated loans, often with Regions serving as the agent bank + Understands the risks associated with closing… more
- Mass Markets (Garden City, GA)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... partner in the industry. We are seeking an Experienced Operations Supervisor to lead a team of agents in...to lead a team of agents in delivering exceptional service across BPO campaigns. You'll be responsible for performance… more
- Wolters Kluwer (Kennesaw, GA)
- …use of CRM and other support software. + Process Improvement: Skilled in optimizing customer service operations . + Industry Knowledge: Updated knowledge of ... place here. (https://youtu.be/OZ2kSzAaXK4?si=sDgZ7DZUbMnBddMq)** **What We Offer: ** The Senior Customer Service Representative role offers growth potential… more
- UNUM (Dunwoody, GA)
- …Bachelor's degree preferred or equivalent experience. * Excellent communication and proactive customer follow-up on service requests and issues. * Resolves ... status quo? Our mission is to provide a differentiated customer experience and exceed the expectations people have of...reliable IT and AV services that support our business operations . In this role, you'll manage and support infrastructure… more
- Kyndryl (Atlanta, GA)
- …compliance, service delivery, and people leadership. + A change agent : Adopting and implementing strategies to improve adherence to global processes including ... at Kyndryl, you'll be the payroll guru, you require hands-on payroll operations experience to drive operations effectiveness and harmonization as well… more