- ICW Group (NY)
- …and price for profit within Company Underwriting guidelines. **Delivers superior customer service through collaborative relationships.** + Provides productions ... through the use of Company technology. + Communicates decisions and resolve agent / customer concerns promptly. + Presents Agency Management solutions to agency… more
- The Research Foundation for SUNY (Albany, NY)
- …Protection step in RF's Technology Transfer Lifecycle. + Lead the initial Customer Discovery step in RF's Technology Transfer Lifecycle by leveraging all resources ... and commercialization plan for a technology. This is the Customer Discovery step in RF's Technology Transfer Lifecycle. +...schedule to share with campus constituencies (primarily the RF Operations Manager); seek out and be present at campus… more
- St. Lawrence University (Canton, NY)
- …the ability to work under pressure + Well-organized, high-energy individual with excellent customer service skills + Ability to set priorities, make decisions ... positive and productive working relationships across divisions + Experience with customer service standards and procedures Physical Requirements + Physically… more
- Deloitte (New York, NY)
- …OCI's Generative AI service to build a chatbot that can answer customer inquiries using a company's knowledge base + Knowledge of data management, security, and ... success. You'll work alongside talented professionals reimagining and re-engineering operations and processes that are critical to businesses. Your contributions… more
- Nazareth College (Rochester, NY)
- …+ Ensures that students and other internal constituents receive high levels of customer service across all modalities, including in-person, phone, email, and ... live agent interactions. Programming: + Successfully leads on and off-campus...organization, and execution of graduate and transfer admissions events. Operations : + Work with the operations team… more
- MTA (New York, NY)
- …urban environment. MTA strives to provide a safe and reliable commute, excellent customer service , and rewarding opportunities. Reporting to the Vice President ... initiatives and site-level environmental compliance procedures. Coordinate with site operations and maintenance teams to ensure environmental requirements are… more
- USG Insurance Services, Inc. (New York, NY)
- …supervision + Strong verbal, written, and presentation skills + Effective in sales, customer service , and team building + Proficient in basic computer ... Are: Welcome to USG, a distinguished national wholesale broker and managing general agent (MGA) with a prominent presence across the nation. Our extensive network… more
- Sharecare (Albany, NY)
- …4-year degree + 1 -2 years of related experience required; experience in a customer service role preferred + Experience with benchmarks and contact center ... The Health Coach looks to be a positive change agent in helping members alter behaviors that lead to...risk factors. A Health Coach is supervised by an Operations Coach Manager. **Essential Job Functions:** Participating in the… more
- WMCHealth (Kingston, NY)
- …conflict resolution and conducts formal personnel counseling when needed. Operations /Financial + Manages the financial resources of the department effectively ... and patient complaints, follows up appropriately. + Maintains target levels of customer satisfaction. Implements initiatives in the department to improve service … more
- Kelly Services (New York, NY)
- …to resolve ongoing issues. + Focus on retaining existing business with excellent customer service + Support Account Executive team with new business and ... plan issues and work as the liaison between the Operations Team and the Client to assure the benefit...+ Producer license in state worked in and Life Agent license preferred. + Possess a clear understanding and… more