- Cardinal Health (Albany, NY)
- …work any hours 8am EST to 9:00pm EST & will also involve Saturday hours. **_What Customer Service Operations contributes to Cardinal Health_** Customer ... business through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced… more
- Lumen (Albany, NY)
- …*Reengineer core processes (order to in service , escalation handling, field operations , and customer engagement) using Lean/Kaizen, value stream mapping, and ... in a Candidate** What you'll bring (Required) *10+ years of experience in operations , service delivery, or business transformation; 5+ years leading managers and… more
- Deloitte (New York, NY)
- …success. You'll work alongside talented professionals reimagining and re-engineering operations and processes that are critical to businesses. Your contributions ... solutions are powered by engineering for business advantage, transforming mission-critical operations . We enable clients to stay ahead with the latest advancements… more
- Deloitte (New York, NY)
- …success. You'll work alongside talented professionals reimagining and re-engineering operations and processes that are critical to businesses. Your contributions ... solutions are powered by engineering for business advantage, transforming mission-critical operations . We enable clients to stay ahead with the latest advancements… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... requires exceptional expertise in deep learning, large language models, and AI agent architectures to help build our industry-leading Agentic AI portfolio (models,… more
- Wolters Kluwer (New York, NY)
- …and feedback mechanisms + Implement safety measures, guardrails, and fail-safe mechanisms for agent operations + Conduct agent alignment research to ensure ... experienced Agentic Engineer to develop, deploy, and optimize AI agent systems within DXG FCC CT. CT Corp is...cloud platforms and their services. This includes comprehension of service models, deployment models, and key cloud principles. This… more
- GE Vernova (Schenectady, NY)
- …contact and technical interface for complex repairs projects with repairs sales, customer service managers, project managers, sourcing, engineering, and quality ... Vernova in Richmond, VA as a Lead Engineer - Service Engineering. As a member of the Steam Power...of steam turbine and balance of plant systems and operations . + Steam turbine rotating and stationary components inspection… more
- Capgemini (New York, NY)
- …global ServiceNow deployments and multi-region architecture. Strong understanding of ITIL, customer service operations , and digital workflows. **ServiceNow ... units, ensuring alignment with strategic goals and delivering exceptional customer service experiences. **Responsibilities:** Architect, design, and implement… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... service effectiveness and business outcomes, while maintaining exceptional customer experience - Drive end-to-end Machine Learning projects involving agentic AI… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and ... needs. + Leads brainstorming sessions to improve call system, communications processes, customer satisfaction, agent processes and agent effectiveness. +… more
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