- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and ... needs. + Leads brainstorming sessions to improve call system, communications processes, customer satisfaction, agent processes and agent effectiveness. +… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... at scale. You will work backwards from the needs of advertisers-delivering customer -facing products that directly help them create, optimize, and grow their… more
- Humana (Albany, NY)
- …Will help drive the digital roadmap, representing the needs of the overall agent , member, or customer experience. Must be a self-starter who understands ... great products are important, it's the quality of our service that truly defines us. We know that when...digital, customer , and business requirements, and can lead and manage… more
- Extra Space Storage (Mahopac, NY)
- …_Assistant Store Manager, Key Holder or Key Carrier, Retail or Shift Supervisor, Sales Lead, Customer Service Team Lead, Customer Service Manager, Retail ... Starting Pay Range: $19.00-$20.00 Hourly The **Store Manager** oversees the daily operations of one or more self-storage locations with limited direct supervision.… more
- Anywhere Real Estate (New York, NY)
- …and deadlines. * Strong written and verbal communication skills. * Customer service -oriented with professionalism, discretion, and diplomacy. * Proactive ... & Advertising Department. This position ensures efficient execution of marketing operations , agent support, and advertising initiatives across multiple… more
- Guardian Life (New York, NY)
- …the business impact of agentic AI initiatives, including improvements in self- service adoption, call avoidance, and agent performance. + Multi-Functional ... understand, analyze, and measure the impact of technology on customer self- service and operational efficiency. + Strong...and ethical behavior of autonomous agents. + Understanding AI Agent Impact: Oversee the entire life cycle of an… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... In this role, you will design and implement core components of the agent execution engine, evaluation pipelines, and model tuning infrastructure that enable agents… more
- Guardian Life (New York, NY)
- …Implement plan to engage customers, reducing unnecessary calls and improving customer self- service adoption metrics. + Collaborator Interaction: Engage with ... Ability to understand, analyze, and measure the impact of technology on customer self- service and operational efficiency. + Strong problem-solving, critical… more
- Extra Space Storage (Schenectady, NY)
- Must have reliable transportation Must have customer service and sales experience $18.00-$19.50 per hour Compensation Starting Pay Range: $18.00-$19.50 Hourly ... Manager** plays a pivotal role in supporting the daily operations of one or more self-storage locations, under the...of jobs, we encourage you to apply: _Sales Associate, Customer Service Representative, Retail Associate, Store Associate,… more
- The Hartford (New York, NY)
- …year). + Prepares submissions for rating and acts as the gatekeeper between the agent , Underwriter and the Operations Service Center Underwriting Support + ... Thursday). The Account Manager, as part of Global Specialty Operations , will serve as a critical partner to the...a point of contact for brokers and provide optimal customer service experience on behalf of the… more
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