- Amazon (New York, NY)
- …the design and enforcement of the Ads Assistant governance model-ensuring partner agent integrations are aligned with our support charter, meet quality standards, ... support teams. You will also own post-launch performance tracking and agent lifecycle management, including reviews, iteration plans, and deprecation decisions.… more
- Kyndryl (New York, NY)
- …compliance, service delivery, and people leadership. + A change agent : Adopting and implementing strategies to improve adherence to global processes including ... at Kyndryl, you'll be the payroll guru, you require hands-on payroll operations experience to drive operations effectiveness and harmonization as well… more
- GE Aerospace (Schenectady, NY)
- …career by joining our team as a Senior Model-Based Engineering (MBE) Application Operations Engineer, where you will play a crucial role in advancing world-class ... of deploying and integrating these tools to ensure exceptional performance and customer satisfaction. If you excel in a fast-paced, collaborative setting and are… more
- Cardinal Health (Albany, NY)
- …work any hours 8am EST to 9:00pm EST & will also involve Saturday hours. **_What Customer Service Operations contributes to Cardinal Health_** Customer ... business through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and ... needs. + Leads brainstorming sessions to improve call system, communications processes, customer satisfaction, agent processes and agent effectiveness. +… more
- Nestle (Bohemia, NY)
- …will provide overall leadership to the Nestle Health Science USA Supply Chain Customer Service team to drive efficiencies and minimize waste and complexities ... years of experience in Supply Chain or Supply Chain Customer Service , preferably within a Customer...Ability to lead through change management as a change agent and deliver key business outcomes. * Willing and… more
- Amazon (New York, NY)
- …use cases. A primary focus for a CSM is serving as the cloud change agent for our customers, guiding the customer through the operational, educational and ... 's cloud journey coach and voice of customer within AWS, evangelizing customer needs to AWS leadership, account teams, service and engineering teams. You… more
- Amazon (New York, NY)
- …use cases. A primary focus for a CSM is serving as the cloud change agent for our customers, guiding the customer through the operational, educational and ... 's cloud journey coach and voice of customer within AWS, evangelizing customer needs to AWS leadership, account teams, service and engineering teams. You… more
- TEKsystems (Buffalo, NY)
- …needed to resolve any issues. Will handle roughly 30-50 inbound calls a day. The Customer Service Representative (CSR) is a member of the Family Tech support ... Description Tier 1 Agent will take inbound calls supporting families w/...logins, website issues, and navigating their platforms. The Associate Customer Service Representative takes inbound calls, LiveChat,… more
- Raymond James Financial, Inc. (NY)
- …resolution and completion of tasks. **Ability to:** * Provide a high level of customer service in a calm, courteous and professional manner. * Establish and ... than 60 years of rich history and recognition for service and excellence in the Financial Services industry, Raymond...practices, procedures and methods. * Account types and industry operations in general. * Back office systems. **Skill in:**… more