• Software Engineer

    Coinbase (Albany, NY)
    …GoLang backend APIs at scale, while integrating with third-party platforms to ensure seamless operations for our customer service teams *What you'll be doing ... agent experience across chat, phone, email, and social channels, empowering customer service agents across compliance and retail business units to operate… more
    Coinbase (08/09/25)
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  • Call Center Systems Analyst

    Suburban Propane (Syracuse, NY)
    …Stock Exchange. Headquartered in Whippany, New Jersey, Suburban Propane has been in the customer service business since 1928 and is a nationwide distributor of ... and reliability that underscores Suburban Propane's commitment to excellence in customer service ; (2) **_SuburbanCares_** - highlighting continued dedication to… more
    Suburban Propane (08/16/25)
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  • Learning and Development Program Coordinator

    Research Foundation CUNY (New York, NY)
    …employees, supervisors and managers during participation in courses by providing exceptional customer service and support for accessing the training. + Manage ... to changing situations and priorities. + Proven track record of providing excellent customer service to all constituents. + Working with a program… more
    Research Foundation CUNY (08/24/25)
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  • Infrastructure Engineer III - Amazon connect

    JPMorgan Chase (New York, NY)
    …innovate telecom network operations through advanced tooling and processes to enhance customer experience. Join our team and be part of managing one of the ... that require immediate attention and remediation. + Provide root-cause analysis on service outages. + Support day-to-day operations of the telecom platforms… more
    JPMorgan Chase (08/24/25)
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  • Contact Center Engineer

    Navient (Albany, NY)
    …response (IVR) systems. + Implement process changes and automation to enhance agent productivity and customer experience. + Liaise with cross-functional ... Impact:** + Overseeing and optimizing our contact center technologies, ensuring seamless operations , and enhancing the overall customer support experience. +… more
    Navient (09/19/25)
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  • Store Manager SUNY Broome Bookstore

    Barnes & Noble Education (Binghamton, NY)
    …leader and are accountable for all aspects of the store-- financial results, operations , merchandising, talent acquisition, customer service , and campus ... learn independently, embrace change, and act as a change agent . + Analyze sales figures, interpret trends, and forecast... operations profitable. + Ensure standards for quality, customer service , and health and safety are… more
    Barnes & Noble Education (09/23/25)
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  • Assistant Branch Manager

    M&T Bank (Syracuse, NY)
    …Required:** Associate's degree and a minimum of 4 years' proven retail sales, call center, customer service and/or telesales experience or in lieu of a degree a ... experience, including a minimum of 4 years' proven retail sales, call center, customer service and/or telesales experience. Minimum of 1 year's supervisory… more
    M&T Bank (09/26/25)
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  • CX Consumer Senior Program Lead

    Coinbase (Albany, NY)
    …feedback loops to product teams. * Develop and implement strategies to optimize customer service operations and drive continuous improvement * Collaborate ... programs at an enterprise-scale company. * 5+ years in program management, customer experience, or product operations roles, with direct hands-on experience… more
    Coinbase (09/10/25)
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  • Strategic Planning Project Manager

    Xylem (Cheektowaga, NY)
    …execution of manufacturing schedules throughout all manufacturing lines. + Interface with Customer Service , Planning & Purchasing to assure that products are ... Develop and provide key performance indicators (KPIs) to benchmark operations , identify risks, and highlight opportunities for improvement. +...the schedule that will have a large impact on customer service levels. + Identify schedule risks,… more
    Xylem (09/09/25)
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  • Senior Transaction Manager

    CBRE (New York, NY)
    …to adopt a different point of view. + Impact the achievement of customer , operational, project, or service objectives across multi-discipline teams. Work is ... Senior Transaction Manager Job ID 230653 Posted 31-Jul-2025 Service line Advisory Segment Role type Full-time Areas...of surplus space through subleasing. + Act as landlord/seller agent and tenant/buyer agent for high-profile clients.… more
    CBRE (08/01/25)
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