- S&P Global (Dallas, TX)
- …. **What We're Looking For:** **Basic Required Qualifications:** + Customer service experience with exceptional skills in listening ... **Grade Level (for internal use):** 09 **The Team:** The Solutions Operations division is seeking a professional with excellent interpersonal communication,… more
- Public Storage (Frisco, TX)
- …in Frisco, TX and will work closely with product, engineering, and operations teams to deliver scalable, production-grade AI/ Agent solutions that transform ... **Success in This Role Looks Like** + Deploying AI-powered agents that improve customer self- service and automate internal processes. + Implementing RAG systems… more
- Mass Markets (TX)
- …+ High School Diploma + 2-3 years of experience in a call center or customer service environment. + Proven experience in a supervisory or team lead role. ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital… more
- Vistra (Irving, TX)
- …and written Bi-lingual English/Spanish is a plus but not required. **Job Family** Customer Service **Company** Vistra Retail Operations Company **Locations** ... of the Resolution Support Specialist I is to provide customer service and sales support to prospective...This position doesn't fit in the standard "Call Center Agent " box. In this role you'll serve as a… more
- Mass Markets (Killeen, TX)
- …with experience. While prior contact center experience isn't required, Experience in customer service , technical support, inside sales, or back-office support in ... have (or be willing to obtain) a dedicated hardwired internet connection + Strong customer service skills - ability to interact with customers through video and… more
- Comerica (Dallas, TX)
- …industry standards Production Oversight + Oversee daily servicing functions to meet Service Level Agreements between loan operations and internal departments and ... Job Description Manager Agency Service Participants This position is responsible for driving...processing, loan monitoring and loan reconciliation with participant and agent banks. This role will provide leadership and oversight… more
- CenterWell (Austin, TX)
- …improve team compliance, quality and productivity. + Minimum three, (3) years of customer service and/or sales related experience with a demonstrated ability to ... a team of 20 - 25 Rx Education advocates, managing daily operations and ensuring performance expectations are met. **Educate:** Provide ongoing training… more
- Kyndryl (Austin, TX)
- …of subject matter experts (SMEs) to deliver innovative solutions that enhance customer journeys, improving customer technology operations , and integrate ... cloud-based CCaaS adoption and AI/ML integration. + Collaborate with clients to redesign customer journeys and improve service delivery across all touchpoints. +… more
- Houston Methodist (Houston, TX)
- …seeks out ideas for innovative enhancements to improve nursing workflow. ** SERVICE ESSENTIAL FUNCTIONS** + Oversees department operations , designated projects, ... giving direction to staff as necessary to ensure the best possible delivery of service and high customer /patient satisfaction. + Drives department service … more
- Mass Markets (Killeen, TX)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a- Service … more