- Mass Markets (Killeen, TX)
- …with experience. While prior contact center experience isn't required, Experience in customer service , technical support, inside sales, or back-office support in ... have (or be willing to obtain) a dedicated hardwired internet connection + Strong customer service skills - ability to interact with customers through video and… more
- Capital One (Plano, TX)
- …Capital One reserves the right to ask the agent to upgrade internet service to ensure a good customer experience. **Work from Home Living Requirements** ... in Plano, TX/ Richmond, VA/ or McLean, VA. Commercial Operations (CML Ops) is one of the largest divisions...and do not meet performance criteria required for optimal agent / customer interactions + ISP download speeds on… more
- Kyndryl (Austin, TX)
- …of subject matter experts (SMEs) to deliver innovative solutions that enhance customer journeys, improving customer technology operations , and integrate ... cloud-based CCaaS adoption and AI/ML integration. + Collaborate with clients to redesign customer journeys and improve service delivery across all touchpoints. +… more
- Oracle (Austin, TX)
- …CAA products. + Own end-to-end availability, reliability, and performance of a Cloud Service + Participate in LiveSite operations , working rapidly to mitigate ... Health (OHAI) organization, the new EHR and Clinical AI Agent (CAA) cloud services are at the forefront of...Operations engineering + Evaluate the operation of cloud service deployments across commercial and government datacenters + Monitor… more
- Mass Markets (Killeen, TX)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a- Service … more
- USG Insurance Services, Inc. (Arlington, TX)
- …all mid-term endorsement, cancellation, and audit requests. + Provide timely and accurate customer service to retail agents. + Provide new business marketing and ... Are: Welcome to USG, a distinguished national wholesale broker and managing general agent (MGA) with a prominent presence across the nation. Our extensive network… more
- KBR (Houston, TX)
- …program is a comprehensive initiative aimed at supporting the US Department of State's operations in Iraq. In addition to providing ongoing base operations and ... procurement, critical supply functions, along with food services, base camp operations , renovations, construction, and medical services. Job Summary The HVAC… more
- Southland Industries (Carrollton, TX)
- …hardware, software and programming to the BAS.** **What you'll do:** 1. Understand customer expectations and Brandt's scope of service . 2. Review proposals from ... . 8. Support and coordinate with third party commission agent for controls related testing and or functional performance...assistance, and long-term facilities maintenance. We expanded into HVAC service and full- service MEP operations .… more
- Toyota (Plano, TX)
- …Salesforce features, AppExchange apps, or emerging technologies to enhance marketing and service operations . + Design scalable customer engagement strategies ... models, integration patterns, API strategies, and automation workflows across Marketing and Service operations . + Conduct audits of existing Salesforce orgs and… more
- Toyota (Plano, TX)
- …Salesforce features, AppExchange apps, or emerging technologies to enhance marketing and service operations . + Design scalable customer engagement strategies ... models, integration patterns, API strategies, and automation workflows across Marketing and Service operations . + Conduct audits of existing Salesforce orgs and… more