- Citigroup (Irving, TX)
- …(English / Spanish) skills are a plus + Highly organized presentation, negotiation and customer service skills + Creative thinker who challenges the status quo + ... disciplines and you will be a custodian and change agent for our Problem Management processes but also how...permanently from the environment. Experience in large scale Business/Technology Operations , Service Management / Continual Service… more
- Coinbase (Austin, TX)
- …Senior Manager, CX Consumer Analytics to lead a team of analytics engineers in service of our Consumer CX operations , including Core, Social, and Specialty ... impact* * Translate operational challenges into analytical deliverables that improve agent productivity, customer experience, and operational efficiency. *… more
- Allegion (Point Comfort, TX)
- …documents, and in formal presentations is required. + Team player, change agent , and customer -driven mentality + Analytical approach to problem-solving, solid ... procedures + Applicable Techno-functional knowledge with Dynamics Finance and Operations or D365 Field Service is a big plus + Basic familiarity with relational… more
- NTT DATA North America (Plano, TX)
- …. + Employees must have a **dedicated, professional workspace** conducive to servicing Customer Service customers with the same quality as an onsite environment. ... agent downtime. Consistent availability is critical to business operations . + Remote employees must adhere to all technical...kept to an absolute minimum to avoid disruptions to customer service . + Employees must work from… more
- HP Inc. (Spring, TX)
- …+ Collaborate with cross-functional teams, including planning, procurement, production, logistics, returns, customer service , and operations to gather data ... in various aspects of the supply chain, while applying the Supply Chain Operations Reference (SCOR) model to optimize our processes. The Internship will provide… more
- KBR (Houston, TX)
- …of fuel systems. + Knowledge of principles and processes for providing excellent customer service , including customer needs assessment, meeting quality ... initiative aimed at supporting the US Department of State's operations in Iraq. In addition to providing ongoing base...team. + Ability to be innovative and be an agent for change. + Ability to work in a… more
- KBR (Houston, TX)
- …international perspective + Knowledge of principles and processes for providing excellent customer service , including customer needs assessment, meeting ... initiative aimed at supporting the US Department of State's operations in Iraq. In addition to providing ongoing base...quality standards and evaluation of customer satisfaction. + Demonstrated ability to lead and manage… more
- EDB (Austin, TX)
- …to streamline operations and improve efficiency. + Build and scale self- service platforms and an AI-driven knowledge library to empower customers and reduce ... our global support organization. This role requires a visionary leader and change- agent who can drive transformative initiatives to position the support organization… more
- Iron Mountain (Austin, TX)
- …leadership, and stakeholder engagement skills + Previous knowledge of best in class Customer Service & Support teams + Ability to maintain a positive ... solutions, full management of implementations for new customers, support in monitoring customer 's environments through a managed service solution, POCs as well… more
- Southland Industries (Pflugerville, TX)
- …, complete commissioning assistance, and long-term facilities maintenance. We expanded into HVAC service and full- service MEP operations . In the 2010s, ... completeness and provide feedback. + Review and coordinate sequence of operations of engineering contract documents and controls contractor submittal. + Assist… more
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