- NRG Energy, Inc. (Houston, TX)
- …. 3+ years of experience in data analytics, preferably in a call center or customer service environment. . Proficiency in Power BI for dashboard creation and ... impact of AI technologies on call center performance, including containment, deflection, customer satisfaction, and agent productivity. . Develop and maintain… more
- nVent (Hitchcock, TX)
- …Safety, Quality, Delivery, Cost and Cash initiatives. + Act as a change agent and drive the value stream toward improved waste elimination, in manufacturing and ... Resources. + Coordinate and drive activities that respond to customer and market needs applying our SIOP process. **YOU...**WE HAVE:** + A dynamic global reach with diverse operations around the world that will stretch your abilities,… more
- Kinder Morgan (Houston, TX)
- …and maintain good customer relationships required. + Experience in customer service , marketing, project coordination and business development desirable. + ... growth through collaboration both internally and externally across all parties. Be an agent for best practices across the business unit to drive efficiencies and… more
- Wells Fargo (Irving, TX)
- …and partnering with infrastructure and cloud teams to ensure continuity of service . **Key Responsibilities:** + Lead triage and resolution of incidents affecting ... platform incidents + Support and maintain internal GenAI-facing platforms, including Agent Space, ensuring uptime and reliability + Contribute to operational… more
- USG Insurance Services, Inc. (Arlington, TX)
- …office-wide objectives in conjunction with service standards. + Providing timely and accurate customer service What We Are Looking For: + At least 1 year of ... Are: Welcome to USG, a distinguished national wholesale broker and managing general agent (MGA) with a prominent presence across the nation. Our extensive network… more
- Baylor Scott & White Health (Temple, TX)
- …experience ( 3 years minimum) - Excellent Communication Skills - Excellent Customer Service Skills - CERTIFICATION/LICENSE/REGISTRATION - Lic Clinical Social ... day-to-day activities of the program to ensure its efficient operations . + Ensures that services are provided in a...and enhancement requirements. + Acts as a trusted change agent and subject matter expert (SME) related to program… more
- CVS Health (TX)
- …our various enterprise operations teams using a variety of platforms. We service medical, pharmacy, sales, product and call center support models across the CVS ... process design and development experience using SSMS (Sql Server Management Studio) Agent + SQL job monitoring, troubleshooting and issue resolution with the… more
- DriveTime (Fort Worth, TX)
- …lending platform that enables the best brands to deliver the best customer experience. GoFi powers solutions ranging from traditional turn-down finance arrangements ... 3rd party dealers and internal partners to verify contract packages. The Agent will demonstrate proficiency in the underwriting policies and procedures through… more
- Steampunk (El Paso, TX)
- …a "Data Analyst"-this role requires a technologist with excellent communication skills, customer service , and a passion for data and problem-solving. ... + Experience providing support to a 24/7 law enforcement operations unit. + 4 years of Military or law...your identity and prevent fraud. Steampunk is a **Change Agent ** in the Federal contracting industry, bringing new thinking… more
- Deloitte (Dallas, TX)
- …Deliver complex projects in a fast-paced, team environment + Lead and assist Customer and Sales Operations pursuits and practice development initiatives + ... teams, including development, infrastructure, and business teams, to ensure seamless service delivery and support. Qualifications Required: + Ability to perform job… more