- Affordable Care (Dallas, TX)
- …of data science and analytics across the organization-spanning marketing, financial, operational, customer , and people data - and leads the software and data ... Leadership Team, providing insight into revenue, profitability, cost optimization, customer trends, and operational performance. + Identify and prioritize analytics… more
- Cognizant (Austin, TX)
- …publish agent catalogues across telecom and other verticals. . ** Customer Focus:** Ensure technology initiatives enhance customer experience. **Required ... secure system architecture. . **Cross-Functional Collaboration:** Partner with IT, network operations , and business units for cohesive operations . . **Regulatory… more
- First Horizon Bank (Houston, TX)
- …status. + Work on additional projects and assignments on an ongoing basis. ** Customer Service responsibilities and problem-solving skills of the position:** + ... include:** + Work with manager and team with coordination of all safekeeping/enhanced operations activities. + Provide enhanced operations servicing to our FHN… more
- CGI Technologies and Solutions, Inc. (TX)
- … service requests, and project tasks related to telephony and contact center operations . ⦁ Configure and manage agent accounts, skill groups, and routing ... thrives in dynamic environments and is passionate about delivering seamless customer experiences through modern telephony and contact center technologies. If you're… more
- Houston Methodist (Houston, TX)
- …patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles + Acts ... leadership responsibilities with high level contributions at the bedside, unit, service line, and across the institution. Responsibilities for this position may… more
- Parsons Corporation (Houston, TX)
- …management team that is dedicated to supporting a large government customer in successfully delivering on a significant infrastructure project central to ... programs. In our anticipated role, Parsons will provide Owner Agent Construction Management Services including Program Management, Construction Management, Risk… more
- Teleperformance USA (TX)
- …offers** + **Identify** **potential application and process improvements** + **Provide excellent customer service to internal and external clients** + **Prepare ... **Category :** **Client Operations ** **About TP** **TP is a global, digital...Client Officer started her career at TP as an agent and advanced to the pinnacle of the company?… more
- Deloitte (Houston, TX)
- …OCI's Generative AI service to build a chatbot that can answer customer inquiries using a company's knowledge base + Knowledge of data management, security, and ... success. You'll work alongside talented professionals reimagining and re-engineering operations and processes that are critical to businesses. Your contributions… more
- Travelers Insurance Company (Austin, TX)
- …Recommends business solutions (3R's) and programs to meet objectives. + Directs customer service issues to appropriate resources, elevates all unresolved matter ... to relocate to this area. **What Will You Do?** Agent Support: + Responsible for substantial and/or complex Agency...developed. + Builds and uses best practices regarding Agency Operations , works consultatively to follow up with plans, holding… more
- Houston Methodist (Houston, TX)
- …patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles + ... ESSENTIAL FUNCTIONS** + Assists the physician in maintaining the functionality and operations of the Principal Investigator's (PI) laboratory. + Promotes a positive… more