- Cognizant (Plano, TX)
- …environments. In this role, you will drive transformation initiatives that modernize customer service through the integration of Google Cloud's AI-powered ... bridge between business goals and technical execution, collaborating closely with customer service stakeholders, engineers, product managers, and delivery teams… more
- Realtor (Austin, TX)
- …ideally with a focus on communication platforms, call center technology, or customer operations . + Bachelor's degree or equivalent experience. + Experience ... collaboration, and stakeholder management skills. + Experience with AI/ML applications in customer service or communications preferred. **How we Reward you:**… more
- Vallen (Nederland, TX)
- …discrepancies. + Preparing accurate, timely Technician worksheets (TWS) and reports. + Providing customer service in the area of installation of Life Safety ... the The primary purpose and objective for the LSS (Life Safety Services) Temp Service Tech- Projects. In this position you will design and develop Water Based,… more
- Capital One (Plano, TX)
- …Capital One reserves the right to ask the agent to upgrade internet service to ensure a good customer experience. **Work from Home Living Requirements** ... working virtually at home? Then a Capital One Commercial Operations role may be the role for you! You...and do not meet performance criteria required for optimal agent / customer interactions + ISP download speeds on… more
- Extra Space Storage (Houston, TX)
- …_Assistant Store Manager, Key Holder or Key Carrier, Retail or Shift Supervisor, Sales Lead, Customer Service Team Lead, Customer Service Manager, Retail ... The **Store Manager** oversees the daily operations of one or more self-storage locations with...operational excellence. The Store Managers are accountable for building customer relationships through in-person and phone interactions, presenting a… more
- NRG Energy, Inc. (Houston, TX)
- …of AI technologies across call center operations to enhance both customer and agent experiences. This role is responsible for identifying, implementing, ... This role will be instrumental in enhancing both the customer and agent experience, while driving measurable.... Demonstrated success in leading AI/automation projects in a customer service environment. . Strong understanding of… more
- Amazon (Austin, TX)
- …Qualifications - Experience in a dynamic environment with a high degree of customer service - CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft ... and Amazon Go Stores. You will utilize voice and agent chat for live one-on-one support as well as...problems, performing troubleshooting activities, and dispatching vendors for hardware service . You will monitor the incident management system to… more
- Anywhere Real Estate (San Antonio, TX)
- …the center of the transaction by anticipating their needs to provide exceptional customer service throughout the transaction process. + Technical- ability to ... communicate effectively with agents, clients, third parties and internal operations . As a trusted professional, you provide our agents,...with all parties involved in the transaction. + Prioritize service to the agent and all parties… more
- Wells Fargo (San Antonio, TX)
- …that will shape and execute our AI-driven content vision within the HR Service Delivery ecosystem. This role will be instrumental in transforming how employees ... access information and resolve issues through ServiceNow's Knowledge Management and Virtual Agent platforms. You'll lead efforts to design content that is intuitive,… more
- Vistra (Irving, TX)
- …management skills *Possesses and utilizes strong leadership skills *Strong customer service / customer operations experience *May require domestic and ... new processes and procedures and assist in or coordinate agent training as needed *Monitor agent calls...against work destruction and process efficiency goals **Job Family** Customer Service **Company** Vistra Retail Operations… more