- GuideOne Insurance (Dallas, TX)
- …expertise with managing multiple core insurance platforms, as well as digital agent / customer -facing solutions. + Proven track record in managing cost ... exceptional value and user experience. This role supports a multi-client, service -provider model designed to flexibly serve multiple mutual P&C insurance companies.… more
- Teleperformance USA (TX)
- …Consultant to support our ServiceNow ITSM (IT Service Management), CRM ( Customer Relationship Management), and ITOM (IT Operations Management) offerings. In ... **Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!**… more
- KBR (Houston, TX)
- …experiences to address operational methodologies in project planning and management and customer service . + Knowledge of principles and processes involved in ... and coordinate activities to meet goals in terms of performance, objectives/standards, service delivery, quality, and customer satisfaction. + Review work orders… more
- Global Elite Group (Dallas, TX)
- …duties, data entry, airport badging, disseminating information and providing first-class customer service . Responsibilities: Office Support: + Greet clients, ... operations , ensuring adequate staffing. + Maintain an up-to-date agent contact list and communicate flight changes and assignments....+ Must obtain and maintain throughout course of employment a valid SIDA badge + Customer Service … more
- Amazon (Austin, TX)
- …in Generative AI (GenAI) to build state-of-the-art AI-driven solutions that enhance customer experience and streamline operations . As an Applied Scientist at ... You will focus on pioneering novel research in GenAI, designing intelligent, self- service systems that integrate state-of-the-art LLMs, multi- agent systems, and… more
- Highmark Health (Austin, TX)
- …cultivates and maintains efficient working relationships with key internal areas, such as Customer Service Operations (Claims, Dental Benefits, Customer ... personnel to ensure the resolution of issues related to benefit interpretations, customer service inquiries, claims adjudication, benefits issues, membership and… more
- Kiewit (Dallas, TX)
- …balance workload within a team + Proven positive and professional attitude with excellent customer service skills and ability to coach and lead teams + Ability ... maintain collaborative working relationships with architects, engineers, trade partners, and operations teams to streamline and improve project delivery and to… more
- USG Insurance Services, Inc. (Arlington, TX)
- …all mid-term endorsement, cancellation, and audit requests. + Provide timely and accurate customer service to retail agents. + Provide new business marketing and ... Are: Welcome to USG, a distinguished national wholesale broker and managing general agent (MGA) with a prominent presence across the nation. Our extensive network… more
- Mass Markets (Killeen, TX)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... in our BPO contact center. You will be responsible for ensuring service quality, compliance, and continuous improvement across multiple client accounts. This is… more
- Cathay Pacific Airways Limited (Dallas, TX)
- …of contact + Support the use of new technologies in the provision of customer service + Give recognition to our highest-value customers (front-end and elite ... Responsibilities Operational Excellence + Manage and oversee Ground Handling Agent teams dedicated to Cathay flight operations ...being an advantage + At least 3 years solid Customer Service experience, preferably in airlines or… more