- Public Storage (Plano, TX)
- …implementing conversational AI, generative AI, and agentic AI solutions in customer service environments, including evaluating and selecting appropriate LLMs ... channels, leveraging APIs, data flows, and telephony infrastructure to enhance customer experience and agent productivity. Validating end-to-end agentic systems… more
- Cardinal Health (Austin, TX)
- …in volume, there are times throughout the year where overtime is mandated. **_What Customer Service Operations contributes to Cardinal Health_** Customer ... the training is completed, the leader connects with the agent on the go-forward shift. This position is full-time...contract administration, customer orders, and problem resolution. Customer Service Operations is responsible… more
- Extra Space Storage (Humble, TX)
- …_Assistant Store Manager, Key Holder or Key Carrier, Retail or Shift Supervisor, Sales Lead, Customer Service Team Lead, Customer Service Manager, Retail ... The **Store Manager** oversees the daily operations of one or more self-storage locations with...operational excellence. The Store Managers are accountable for building customer relationships through in-person and phone interactions, presenting a… more
- NRG Energy, Inc. (Houston, TX)
- …of AI technologies across call center operations to enhance both customer and agent experiences. This role is responsible for identifying, implementing, ... This role will be instrumental in enhancing both the customer and agent experience, while driving measurable.... Demonstrated success in leading AI/automation projects in a customer service environment. . Strong understanding of… more
- The Hartford (Frisco, TX)
- …year). + Prepares submissions for rating and acts as the gatekeeper between the agent , Underwriter and the Operations Service Center Underwriting Support + ... Thursday). The Account Manager, as part of Global Specialty Operations , will serve as a critical partner to the...a point of contact for brokers and provide optimal customer service experience on behalf of the… more
- Capital One (Plano, TX)
- …Capital One reserves the right to ask the agent to upgrade internet service to ensure a good customer experience. **Work from Home Location Requirements** ... of working virtually at home? Then a Capital One Customer Operations role may be the role...are tasked with providing the best of the best customer service . This is your opportunity to… more
- Capital One (Plano, TX)
- …Capital One reserves the right to ask the agent to upgrade internet service to ensure a good customer experience. **Work from Home Location Requirements** ... of working virtually at home? Then a Capital One Customer Operations role may be the role...are tasked with providing the best of the best customer service . This is your opportunity to… more
- Allegion (Point Comfort, TX)
- …services, and evaluation of customer satisfaction + Must possess a strong customer service orientation and provide dedicated support of internal customer ... manufacturing, installation, and servicing of automatic doors. Our growing product and service offerings have driven significant growth for our service business.… more
- Extra Space Storage (Killeen, TX)
- …following types of jobs, we encourage you to apply: _Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, ... The **Assistant Store Manager** plays a pivotal role in supporting the daily operations of one or more self-storage locations, under the guidance of the District… more
- Houston Methodist (Katy, TX)
- …benefits. This position also ensures all members of the team are providing unparalleled customer service in a timely and professional manner. The Patient Access ... areas, regarding action taken and resolution. Promotes a friendly and professional customer service environment. ** SERVICE ESSENTIAL FUNCTIONS** +… more