- Evolent (Albany, NY)
- …technologies, and best practices to recommend innovative solutions that enhance the customer service experience. * On-Call Support: Provide periodic on-call ... and Workforce Management (WFM) tools. * CRM Integration: Experience with CRM and customer service platforms. * Emerging Technologies: Knowledge of AI, chatbots,… more
- CIBC (New York, NY)
- …**Employment Type** Regular **Weekly Hours** 40 **Skills** Analytical Thinking, Business Operations , Customer Service , Financial Products, Implementing ... visit CIBC.com (https://www.cibc.com/en/about-cibc.html) **What You'll Be Doing** The Sr. Analyst , Fund Administration will be responsible for the overseeing the… more
- CIBC (New York, NY)
- …37th Floor **Employment Type** Regular **Weekly Hours** 40 **Skills** Analytical Thinking, Business Operations , Customer Service , Operations Management, ... please visit CIBC.com (https://www.cibc.com/en/about-cibc.html) **What You'll Be Doing** The Sr. Analyst , Fund Administration will be responsible for the review of… more
- City of New York (New York, NY)
- …written communication skills and proven analytical and problem-solving skills - Excellent customer service skills - Ability to work independently with minimal ... of Payroll Administration (FISA-OPA) has a vacancy for a Disaster Recovery (DR) Analyst . Under the direction of the Disaster Recovery Process Lead, the DR … more
- HTC Global Services Inc (Buffalo, NY)
- …changes + Troubleshoot system issues to resolution and provide timely and high-quality customer service + Escalate issues to vendor as needed and monitor ... problem solving, and multi-tasking skills + Strong work ethic, team and customer service orientation, proven dependability and promptness Education and… more
- Precipart (Farmingdale, NY)
- PrecipartSystems Analyst Farmingdale, NY 11735 Precipart. located in Farmingdale, NY, is looking to hire a Systems Analyst to join our Global Digital Solutions ... Team. The Systems Analyst will play a crucial role managing the Helpdesk, responding to service requests, and assisting with projects and deployment. They will… more
- Citigroup (New York, NY)
- **Description:** Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi ... region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech… more
- Highmark Health (Albany, NY)
- …cultivates and maintains efficient working relationships with key internal areas, such as Customer Service Operations (Claims, Dental Benefits, Customer ... personnel to ensure the resolution of issues related to benefit interpretations, customer service inquiries, claims adjudication, benefits issues, membership and… more
- M&T Bank (Rochester, NY)
- …guidance to the team for non-standard/unique scenarios. + They need to have strong customer service skills with the ability to respond to internal and external ... **Overview:** A Lease Transaction Analyst II (LTA II) is responsible for coordinating,...II must have a bachelor's degree with 3 years customer service experience in related field or… more
- City of New York (New York, NY)
- …written communication skills and proven analytical and problem-solving skills - Excellent customer service skills - Ability to work independently with minimal ... of Payroll Administration (FISA-OPA) has a vacancy for a Disaster Recovery (DR) Analyst . Under the direction of the Disaster Recovery Process Lead, the DR … more