- Houston Methodist (Houston, TX)
- …patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles + ... At Houston Methodist, the Senior (Sr.) Business Analyst is responsible for being a key facilitator...their effect on customers. Acts as liaison between the customer and the technical team facilitating requirements gathering sessions,… more
- Pearl Interactive Network (El Paso, TX)
- …outcomes. + **Reporting & Analysis:** + Analyze data to assess the effectiveness of customer service operations and identify trends in performance. + ... monitor, evaluate, and enhance performance across our contact center operations . The **Quality Assurance Analyst (QAA)** is...or a similar role, with a focus on monitoring customer service operations and performance.… more
- SHI (Austin, TX)
- …the technology you need to thrive - in our offices or yours.** **Job Summary** The Service Desk Analyst II provides both Level 1 and Level 2 technical support to ... procedures. + Regularly meet or exceed performance targets for ticket resolution, customer satisfaction, and service desk metrics. + Participate in special… more
- The City of Houston (Houston, TX)
- …and keep our word + Foster a team culture that promotes ethical practices, customer focus, and service and encourages individual integrity. Teamwork - we work ... Senior Staff Analyst Print (https://www.governmentjobs.com/careers/houston/jobs/newprint/5005610) Apply Senior Staff Analyst Salary $3,220.00 - $4,434.79… more
- Caterpillar, Inc. (Irving, TX)
- …**Job Summary:** Caterpillar's Information Technology (IT) organization is looking for a Service Delivery Analyst to support and lead key vendor management ... This position is part of the Vendor Management Office (VMO) and supports IT service owners to deliver the best value third party IT products, services and solutions… more
- DR Horton, Inc. (Arlington, TX)
- …independently * Ability to interpret research into solutions to actual problems * Customer Service skills * Advanced Documentation skills * Experienced mentoring ... tasks to Security Analysts and Administrators. The Senior Security Analyst will provide communication to other IT Operations...Development teams with ADFS authentication * DNS (Domain Name Service ) * Management of DNS zones * Management of… more
- HCA Healthcare (Austin, TX)
- …Plan with a 100% match on 3% to 9% of pay (based on years of service ) + Employee Stock Purchase Plan with 10% off HCA Healthcare stock + Family support through ... may vary by location._** We are seeking a(an) Technical Analyst for our team to ensure that we continue...end user desktop incidents and requests reported to the Service Desk. Problems beyond the scope of their ability… more
- Cardinal Health (Austin, TX)
- …strict patient, physician, staffs and corporate confidentiality + Incorporates and demonstrates customer service strategies in dealing with people in order to ... The Clinical Analyst is responsible for the management and oversight...to ensure end-user success. **What Specialty Networks and Clinical Operations contributes to Cardinal Health** Specialty Networks creates clinical… more
- Vistra (Irving, TX)
- …Controls & Compliance Analyst IV position resides in the Retail Energy Customer Operations Department and will work with fellow Compliance team members as ... mitigation packages (Risk Assessment/SOD), DOA, Procedures, and other KPIs. **Job Family** Customer Service **Company** Vistra Retail Operations Company… more
- Houston Methodist (Katy, TX)
- …patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles + ... At Houston Methodist, the Business Analyst is responsible for facilitating within the organization,...availability, and information. + Acts as liaison between the customer and the technical team facilitating requirements gathering sessions,… more