- Evolent (Richmond, VA)
- …technologies, and best practices to recommend innovative solutions that enhance the customer service experience. * On-Call Support: Provide periodic on-call ... and Workforce Management (WFM) tools. * CRM Integration: Experience with CRM and customer service platforms. * Emerging Technologies: Knowledge of AI, chatbots,… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- …center environments. * Strong understanding of Medicare policies, claims processing, and customer service operations . * Proficiency elaborating and writing ... **Lead Business Analyst ** **Category:** Business Analysis (functional and technical) **Main...vital system designed to offer a unified interface for Customer Service Representatives (CSRs) to effectively address… more
- Serco (Suffolk, VA)
- **Position Description** Serco is seeking a Principal Military Trainer - Integration Analyst to join our growing team of diverse professionals supporting the Joint ... Suffolk, Virginia. This position is contingent upon contract award, budget, and customer approval. **In this role, you will:** + Provide supervision and leadership… more
- Huntington Ingalls Industries (Fairfax, VA)
- …and C5ISR systems. HII works within our nation's intelligence and cyber operations communities to defend our interests in cyberspace and anticipate emerging threats. ... 7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is… more
- Capital One (Mclean, VA)
- Senior Associate, Quantitative Analyst - Model Risk Audit At Capital One data is at the center of everything we do. As a startup, we disrupted the credit card ... in the world of data-driven decision-making. As a Quantitative Analyst at Capital One, you'll be part of a...and machine learning technologies and operating across billions of customer records to unlock the big opportunities that help… more
- Amazon (Arlington, VA)
- …customers. We have an immediate opening for a Sr. Business Development Planner and Analyst , to support the KGS team focusing on US Government customers in Defense, ... local jurisdictions. As a Sr. Business Development Planner and Analyst , you will assist Kuiper Government to achieve its...achieve its revenue goals, working with technical, business and operations staff. This will include (1) working with the… more
- Epsilon, Inc (Manassas, VA)
- …team members who are committed to delivering excellence without compromise and who view customer service as a top priority. **An average day:** As Information ... **Information Assurance Analyst I** **Who is Epsilon:** Epsilon is an...have the opportunity to contribute to Epsilon's business and customer initiatives, as well as influence our brand culture… more
- CACI International (Chantilly, VA)
- Financial Business Systems Analyst / Client Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: ... ! Join the FISMSS project as a **Financial Business Systems Analyst /** **Client Lead** supporting financial management applications using Agile and… more
- Highmark Health (Richmond, VA)
- …cultivates and maintains efficient working relationships with key internal areas, such as Customer Service Operations (Claims, Dental Benefits, Customer ... personnel to ensure the resolution of issues related to benefit interpretations, customer service inquiries, claims adjudication, benefits issues, membership and… more
- Iron Mountain (Richmond, VA)
- …data-informed decision-making, operational efficiency, and strategic transformation. This senior analyst will work across departments, from operations and ... emerging priorities, whether that's analyzing resale markets, helping optimize the customer portal, supporting operations toward steady state through significant… more