- Lineage Logistics (Joliet, IL)
- …housekeeping, and sanitation. Ensure people, process and technology enable meeting all customer service standards. **KEY DUTIES AND RESPONSIBILITIES** + Manage, ... achievement of prescribed company Key Performance Indicators (KPIs) regarding cost, productivity, customer service , profits, and team members + Operate the… more
- WM (Springfield, IL)
- …Department of Transportation. + Reviews and audits documentation related to route operations daily (eg, DVIRs, driver time and attendance, open tickets), following ... up where appropriate. + Visits customers and customer sites to evaluate and resolve safety issues,... sites to evaluate and resolve safety issues, seeking service alternatives where appropriate. III. Qualifications A. Required Qualifications… more
- Veolia North America (Woodridge, IL)
- …customers' sites.** **The Service Manager will Integrate in the Service Operations , the use of new tools facilitating the planning, customers ... & Safety compliant environment.** + **Providing leadership to the Service Department. Service Manager will...a monthly basis, and right before month end, to Customer Service .** + **Ensure that all used… more
- Carle Health (Urbana, IL)
- …practice, and applicable accreditation standards. + Maintains product and service quality standards by conducting an ongoing evaluation and investigating ... + Assists in training for all employees. + Manages operations of all shifts + Ensures standards of quality...of all shifts + Ensures standards of quality and service are provided in accordance with organizational goals and… more
- Walmart (Edwardsville, IL)
- …other groups to drive projectsManages one or more work streams for the operations organization by designing project plans and leading a group of associates ... training plans to improve the shipment process and maintaining compliance and service levels to internal and external customers Demonstrates uptodate expertise and… more
- JPMorgan Chase (Chicago, IL)
- …members to create lifelong engaged relationships with our customers by delivering superior service and quality with every customer interaction. As a Strategy VP ... and people management initiatives. You will have a strong background in operations , data analysis and strong written and verbal communication skills. You are… more
- ITW (Chicago Heights, IL)
- …coaching and training on commercial food equipment, procedures, and techniques as well as customer facing skillsets. The Service Manager will also be ... customers. Our employees are dedicated to providing the best customer service , give back to the communities...Shared Risk. **SUMMARY** Reporting to the District or Branch Manager , the Service Manager will… more
- Amazon (Chicago, IL)
- …new things, and a commitment to delighting our customers. You will assist with customer service operations and floor leader responsibilities. Key job ... where appropriate. - Contribute to continuous improvement of the customer experience and operations by participating in...and communicate barriers and trends that contribute to the customer and associate experience and support the manager… more
- The Hertz Corporation (Springfield, IL)
- …touchpoints + Own the end-to-end customer experience strategy for the Customer Operations domain, including communication, service recovery, rental ... We are seeking a Customer Experience Manager to lead CX...to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where customer … more
- CyrusOne (Aurora, IL)
- … Service Delivery Manager to join our team! This role oversees service delivery operations across multiple sites or large campuses in key growth markets, ... technical and operational issues, and managing team performance. The Service Delivery Manager serves as the primary...for direct reports **Qualifications** **:** + 6+ years in customer service within a data center environment… more