- Coinbase (Sacramento, CA)
- …customer relationships that are essential to Coinbase achieving its mission. Using your customer support , operations , and team leadership skills you will ... job duties):* * Lead a team of high performing customer service agents across multiple channels (eg....Manage and support initiatives aimed at streamlining operations and improving customer experience metrics. Achieve… more
- LiveRamp (San Francisco, CA)
- …**OR experience in customer -facing roles, such as Implementation, Project Management, Customer success and/or Customer Support roles within a growing ... is setting the new standard for building a connected customer view with unmatched clarity and context while protecting...a regular basis and maintain strong relationships in sales, service product, and operations to ensure client… more
- Amazon (East Palo Alto, CA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners… more
- CACI International (El Segundo, CA)
- …standards. + Support organizational change initiatives to improve and maintain customer operations . + Collaborate with other program support functions ... support , and conducting performance evaluations + Manage Launch support operations for all Launch sites collaborating...and coordination of people and resources. + Expertise in Service Management and Service Integration solutions +… more
- Amazon (Santa Clara, CA)
- …definition and implementation of customer -focused, AI-driven innovation in Amazon Customer Service globally, leveraging GenAI, ML, and/or NLP to transform ... A typical day for an Applied Scientist in the Customer Service science team involves a combination...Summary: Amazon offers a full range of benefits that support you and eligible family members, including domestic partners… more
- Amazon (Santa Clara, CA)
- …(GenAI), Machine Learning (ML), Ontology, and Natural Language Processing (NLP) to enhance customer service associate and customer experiences. As an Applied ... definition and implementation of customer -focused, AI-driven innovation in Amazon Customer Service globally, leveraging GenAI, ML, and/or NLP to transform… more
- Amazon (Santa Clara, CA)
- …Science, Machine Learning (ML), Ontology, and Natural Language Processing (NLP) to enhance customer service associate and customer experiences. As a Senior ... definition and implementation of customer -focused, AI-driven innovation in Amazon Customer Service globally, leveraging Data Science, Agentic AI, GenAI, ML,… more
- Global Foundries (Santa Clara, CA)
- …Business Manager is a part of the Sales team responsible for sales and client- support operations from pre-order to order fulfillment, while achieving customer ... GF and partners closely with Finance, Business Unit, Supply Chain, and Customer Service teams. Essential Responsibilities Include: + Develop client relationship… more
- Siemens (San Francisco, CA)
- …world-class digital service delivery as a key differentiator. Collaborate with operations and internal teams to deliver excellent customer outcomes. Work ... commercial Smart Buildings Total Fire Alarm & Life Safety Service team. Our Sales team supports our Operations...on identified value of the services offered to the customer . Work with operations , finance, legal and… more
- Siemens (Cypress, CA)
- …world-class digital service delivery as a key differentiator. Collaborate with operations and internal teams to deliver excellent customer outcomes. Work ... Operations team whose focus is to perform automation service and maintenance in large commercial buildings such as...on identified value of the services offered to the customer . Work with operations , finance, legal and… more