- Applied Materials (Santa Clara, CA)
- …judgment and identify innovative solutions **Impact** + Impacts the achievement of customer , operational, project or service objectives; work is guided by ... new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips… more
- Amazon (Santa Clara, CA)
- …issues and get their questions answered efficiently, and associate-facing products that support our customer service associate workforce. Basic ... the Customer Engagement Technology (CET) team within Customer Service is to create Earth's best...and alignment on project goals, roadmaps, and deliverables. - Support the delivery of vision, long-term planning, business requirements,… more
- SpaceX (Hawthorne, CA)
- … customer support software + Determine and set aggressive goals for customer support service levels, manage project priorities, and ensure they align ... to the world, Starlink is seeking a dynamic Lead Customer Support Workforce Analyst to join our...based on data trends and deep knowledge of frontline support operations . + Collaborate with internal recruiting… more
- J&J Family of Companies (Santa Clara, CA)
- …at https://www.jnj.com **Job Function:** Customer Management **Job Sub** **Function:** Customer Service Operations **Job Category:** Professional **All ... customer management + Drive Cross-Functional Partnerships: Partner with customer support teams to ensure seamless service delivery and align strategic … more
- Amazon (Santa Clara, CA)
- …get their questions answered efficiently, as well as associate-facing products that support our customer service associate workforce. Basic Qualifications ... making API calls, confirming outcomes, and exploring alternatives across hundreds of customer service intents, while adapting to changing policies. - Lifelong… more
- Coinbase (San Francisco, CA)
- …for our highest value customers. * Minimum of 1 year of relevant experience in a customer service or support role in a fast paced environment including ... primary subject matter expert for Coinbase's products, providing world-class service and support to our most valued...You will be responsible for providing best in class customer support , handling customers proactively to mitigate… more
- The Hertz Corporation (Sacramento, CA)
- …touchpoints + Own the end-to-end customer experience strategy for the Customer Operations domain, including communication, service recovery, rental ... Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where customer loyalty, brand… more
- Datavant (Bakersfield, CA)
- …+ Documenting information on multiple platforms using two computer monitors. + Preferred Customer Service and Data Entry and Release of Information experience + ... leadership philosophy in which the goal of the leader is to serve + Ability to support clients and your Team working both on-site and remotely. + 1-2 years of Health… more
- Amazon (Santa Monica, CA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Description AWS is known for its relentless customer obsession. Our Professional Services teams are on the front line of helping customers succeed using AWS… more
- ServiceNow, Inc. (Santa Clara, CA)
- …business performance. You will partner across business teams, finance, operations , support , and product teams to ensure that Customer Success strategies are ... help develop a dynamic strategic roadmap, execute transformation initiatives, and support organizational change efforts that enhance customer health, operational… more