- Dynatrace (Mountain View, CA)
- …technical resource for "best practice" and informal customer questions. + Engage with customer support as a customer advocate to ensure speedy resolution ... etc. + CMDB/ITSM Technologies/platforms such as ServiceNow and BMC + Must be customer service oriented and believe in teamwork, collaboration, adaptability &… more
- Amazon (Sunnyvale, CA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... with customer 's enterprise adoption strategy and business goals for respective service domain. - Develop and scale customer success programs through… more
- Siemens (Fremont, CA)
- …world-class digital service delivery as a key differentiator. Collaborate with operations and internal teams to deliver excellent customer outcomes. Work ... first. Our global, diverse team would be happy to support you and challenge you to grow in new...Operations team whose focus is to perform automation service and maintenance in large commercial buildings such as… more
- Amazon (Santa Monica, CA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Description The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior Customer… more
- General Motors (CA)
- …maintain strong relationships with GM National and Regional Management responsible for Service Operations and Vehicle/Powertrain Brand Quality, including the GM ... distribute information to benefit the wider FSE team + Support service club meetings and other Regional...Proficient user of Pico Scope + 10 plus years customer handling, support , sales, administrative, computer or… more
- Pearson (Sacramento, CA)
- …* Bachelor's Degree or equivalent experience + * Customer -facing personalized customer success, customer service , account management, or corporate ... The ECS is responsible for sales solutioning and growth, customer product support and implementation, products training,...operations , and product to provide the best possible support for customers. The ECS is for a person… more
- Amazon (Sunnyvale, CA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... (in close collaboration with the GenAI domain teams) - Develop and scale customer success programs through respective service domain teams and partner success… more
- Amazon (San Diego, CA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... the next 1-2 years. We're structured with a delivery arm that executes customer implementations and a solutions arm that creates consistent execution patterns and… more
- Amazon (San Francisco, CA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... pricing strategies. The organization comprises two specialized teams: Strategic Customer Engagements, which guide ** transformative deals with industry leaders,… more
- IBM (San Jose, CA)
- …and efficiency of support . * Tracking, monitoring and reporting on department operations , and closely manage critical customer accounts to develop path to ... team and individual basis. * Must exhibit an effective customer service attitude and be able to...Networking skills navigation and tools * Experience managing technical support operations in a distributed environment *… more