- Intuit (San Diego, CA)
- …and build confidence for our CSM's. + Collaborate with Sales, Product, and Support to simplify onboarding, reduce customer friction, and improve IES adoption. ... deep expertise in their industry. MM customers expect a customized software, support and services solution. The Intuit Enterprise Suite (IES) is our comprehensive… more
- LiveRamp (San Francisco, CA)
- …OR experience in customer -facing roles, such as Implementation, Project Management, Customer success and/or Customer Support roles within a growing ... is setting the new standard for building a connected customer view with unmatched clarity and context while protecting...a regular basis and maintain strong relationships in sales, service product, and operations to ensure client… more
- Suburban Propane (Fresno, CA)
- …for performing detailed administrative and operational functions ensuring the highest level of customer service , quality, efficiency and accuracy in all that you ... Administrator to play a pivotal role in helping to support our local Distribution Center. As a Customer...asset and inventory controls and purchasing + Coordinate with Customer Service Center (CSC), regional and corporate… more
- Amazon (Santa Clara, CA)
- …Science, Machine Learning (ML), Ontology, and Natural Language Processing (NLP) to enhance customer service associate and customer experiences. As a Senior ... definition and implementation of customer -focused, AI-driven innovation in Amazon Customer Service globally, leveraging Data Science, Agentic AI, GenAI, ML,… more
- Amazon (Cupertino, CA)
- … Customer Success Specialist teams, partners, and Professional Services, you will support service adoption plays. The ideal candidate brings enterprise sales ... effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws… more
- Amazon (Santa Clara, CA)
- …(GenAI), Machine Learning (ML), Ontology, and Natural Language Processing (NLP) to enhance customer service associate and customer experiences. As an Applied ... definition and implementation of customer -focused, AI-driven innovation in Amazon Customer Service globally, leveraging GenAI, ML, and/or NLP to transform… more
- Safran (Irvine, CA)
- …directly by the customers or through Program Office / Service Group. * Support data analysis for KPIs metrics ( Customer Satisfaction). *Involve in failure ... manage the customer satisfaction metrics for assigned customer . The CQM utilizes a network of operations...and customer audits. *Create quality notification letters. * Support customer business reviews. Track Customer… more
- SMBC (Brea, CA)
- …investment referrals. Supervise and provide leadership to branch staff in providing customer service . Implement and drive firm-wide campaigns including sales ... hiring, training, advancement, pay decisions, etc. **PRINCIPAL DUTIES & RESPONSIBILITIES:** ** Customer Service :** Responsible for delivery of high-quality … more
- Enterprise Mobility (Oakland, CA)
- …job-related duties as assigned **Qualifications** + Must have at least 1 year prior customer service retail or administrative support experience + Must be ... Sr (CAR Sr) will provide a high level of customer service by assisting both internal and...through local training and hands-on experience to provide administrative support , service customers, and act as a… more
- NTT America, Inc. (Sacramento, CA)
- …CSM acts as a trusted advisor to high-value enterprise clients, driving customer outcomes, assisting with service delivery optimization, and contributing to ... identify and capitalize on opportunities for optimization, growth, and innovation in service delivery. ** Customer Advocacy and Escalation Management** + Act as… more