- IQVIA (Anaheim, CA)
- … and IQVIA management to independently manage and meet contractual obligations. Service Management: + Meet with Data Operations Coordinator (DOC) and/or ... contract/SOW. + Implement proactive quality management plans across multiple projects/programs/ customer account. Manage service performance and provide… more
- Siemens (Cypress, CA)
- …world-class digital service delivery as a key differentiator. + Collaborate with operations and internal teams to deliver excellent customer outcomes. + Work ... on identified value of the services offered to the customer . + Work with operations , finance, legal...Service industry. **OR** 3+ years of experience in Service Field/ Operations within the Mechanical (HVAC) … more
- Silicon Valley Power (Santa Clara, CA)
- …operators with the sole aim of delivering safe, reliable utility services and excellent customer service to the community of Santa Clara. The Senior Engineering ... line and operating diagrams and other maps, performing computing and drafting operations in AutoCAD, involvement in checking drawings of electric utility facilities,… more
- Intuit (San Diego, CA)
- …track record of success and significant experience in a fast-paced organization, leading customer centric operations and teams. The ideal candidate is a: + ... experiences. Has developed clear and compelling business cases that support prioritization of work and investments. + ** Customer...+ Minimum of 10 years of experience primarily in service delivery, customer success or account management… more
- Northrop Grumman (San Diego, CA)
- …and training specifically focused on NG leadership principles, company history, customer /stakeholder engagement, product and service overview, and core job ... 1322.29 .The NG-MIP program is an opportunity for transitioning service members to gain valuable civilian work experience through...site lead. The selected candidate will be responsible for operations and maintenance support of the MQ-4C… more
- Walgreens (Los Angeles, CA)
- … customer expectations and builds loyalty. + Accountable for improving on overall customer service metrics. ** Operations ** + Supervises the operation of ... **Job Description:** Supervises customer service associates and designated hitters....of the store and making recommendations on the overall operations of the Pharmacy and Retail Store. Supports Store… more
- Dignity Health (Rancho Cordova, CA)
- …levels. - Develops, analyzes, and implements processes and systems to enhance customer service . Reviews and monitors patient satisfaction trends and results. ... in work groups, teams, task forces and committees to support ongoing improvement in contact center operations ....Provides mentoring and coaching to staff to enhance customer service skills and ensure patients, internal… more
- Saildrone (Alameda, CA)
- …, coordinating with drone operators (pilots) and program managers to ensure consistent operations and customer support . * Passage planning, regional weather ... vessel can. They collect critical insights above and below the surface to support border security, law enforcement, naval operations , and undersea infrastructure… more
- US Marine Corps (Oceanside, CA)
- …records management for all weapons and ammunitions. Communicates with management to support customer inventory requests and general business needs. Uses ... merchandise categories requiring corrective action to protect sales and customer service levels. Follows the special order...and other tasks as needed. Must be flexible to support the operations of the building/command they… more
- Coinbase (Sacramento, CA)
- …feedback loops to product teams. * Develop and implement strategies to optimize customer service operations and drive continuous improvement * Collaborate ... * 5+ years in program management, customer experience, or product operations roles, with direct hands-on experience driving support strategy. * Proven… more