- Citigroup (Jacksonville, FL)
- …for leading effective oversight and independent challenge of Citi's US Personal Banking Customer Service and Credit Operations functions to ensure that ... themes, control failures or Operational Loss Event drivers in support of continuous monitoring and oversight of the product,...1st line business process/risk owners + USPB Head of Customer Service & Credit Operations … more
- IQVIA (Miami, FL)
- … and IQVIA management to independently manage and meet contractual obligations. Service Management: + Meet with Data Operations Coordinator (DOC) and/or ... contract/SOW. + Implement proactive quality management plans across multiple projects/programs/ customer account. Manage service performance and provide… more
- Walgreens (Tampa, FL)
- … customer expectations and builds loyalty. + Accountable for improving on overall customer service metrics. ** Operations ** + Supervises the operation of ... **Job Description:** Supervises customer service associates and designated hitters....of the store and making recommendations on the overall operations of the Pharmacy and Retail Store. Supports Store… more
- Prime Therapeutics (Tallahassee, FL)
- … customer contacts. + Directs operations account manager in resolving customer service issues and actions supportive of the achievement of customer ... additional services that address unmet customer needs. + Provides clinical operations input and support of client specific claims processing programs,… more
- Pearl Interactive Network (Tallahassee, FL)
- …outcomes. + **Reporting & Analysis:** + Analyze data to assess the effectiveness of customer service operations and identify trends in performance. + ... support staff, including team leaders, supervisors, and customer service representatives (CSRs). This role includes...or a similar role, with a focus on monitoring customer service operations and performance.… more
- MyFlorida (West Palm Beach, FL)
- …and strategic goals + Lead training and development efforts to build technical expertise and customer service skills within the support team + Oversee asset ... fostering a collaborative and high-performance team culture. + Customer Service Orientation: Commitment to delivering high-quality support services with a… more
- AC Disaster Consulting (Tallahassee, FL)
- …skills. + Strong knowledge in FEMA PA categories A, B, and E. + Customer service -oriented Technical Skills. + Excellent and proven computer skills, particularly ... role will be providing general recover assistance for emergency operations . Applicants should be passionate about making a difference...Microsoft Office 365, particularly Excel. + 5+ years of customer service experience. + 5+ years of… more
- University of Miami (Miami, FL)
- …Accounts for the collection of data to ensure performance improvement and optimal customer service standards. + Assures all staff meet mandatory continuing ... compliance with department Quality Indicators to ensure performance improvement and optimal customer service standards. Provides timely reports as requested. +… more
- Parker Hannifin Corporation (Miami, FL)
- …integrated MRO services and support . We are renowned for our exceptional customer service and expertise at every stage of the aircraft lifecycle, providing ... members belong, matter and make a difference. Services & Support Operations Division The Services and ...innovative OEM-quality service solutions across a comprehensive portfolio. We are proud… more
- Huntington Ingalls Industries (Hurlburt Field, FL)
- …integrates and manages the sensors, systems and other assets necessary to support integrated ISR operations and accelerated decision-making. With data fusion ... of current capabilities and stakeholder roadmaps on future capability integration plans. Come support our work with Air Force Special Operations Command and join… more