- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... cadence of stakeholder engagement - Partner with Product Managers to recommend customer feedback prioritization, support effective Alpha/Beta testing, and refine… more
- City of New York (New York, NY)
- …agency, but in service of them all. It's an opportunity to provide impactful support , quality customer service , and help protect the future of New York ... city government and is instrumental to the successful day-to-day operations of the City of New York. Our commitment...work providing City agencies with the critical resources and support needed to succeed, including: - Recruiting, hiring, and… more
- Lincoln Financial (Albany, NY)
- …the Group Protection (GP) business. As the largest function within GP, Claims & Operations has been diligently reviewing its strategy in alignment with, and in ... support of, the broader Lincoln, Workplace Solutions, and Group...long-term strategic growth and profitability goals, the Claims & Operations function has embarked on a multi-year journey to… more
- CVS Health (Shirley, NY)
- …+ Ability to confirm prescription information and label accuracy, ensuring patient safety + Customer Service and Team Orientation: + Actively look for ways to ... will assist the pharmacy team to ensure that pharmacy operations run smoothly, our patients' prescriptions are filled promptly,...of related work experience in pharmacy, retail, medical, or customer service setting + Ability to become… more
- STG International (Auburn, NY)
- …the clinic and relationships of various services. The position is directly linked to customer service and the Service Excellence program initiatives. The ... needs (physical, mental, and emotional) of patients. + Supervise support staff, if applicable, in delivery of care to...usage considerations. + Knowledge of the basic concepts of customer service techniques related to age-specific population.… more
- Diageo (NY)
- … and maintenance activities + Act as a customer concern point for service issues and collaborate closely with relevant operations owner to drive a ... the budget will play a key role as primary customer ensuring the successful utilization of funds to achieve...Monitor adoption of solutions and define interventions where needed ** Service operations and employee experience:** + Oversee… more
- Scotiabank (New York, NY)
- …Banking (GTB) is the payments and transaction engine of Scotiabank. We support Corporate and Commercial clients with effective treasury management solutions coupled ... with a best-in-class service model, making it easy for clients to do...individual goals, plans, initiatives are executed and delivered in support of the team's business strategies and objectives. Ensures… more
- Citigroup (Brooklyn, NY)
- …govern consumer lending, including fair lending, privacy, and RESPA. + Demonstrated customer service skills + Strong relationship development and management ... leading global financial services company, has some 200 million customer accounts and does business in more than 160...home lending services via our Citibank branches and centralized service centers. The Home Lending Officer role represents the… more
- Guardian Life (Albany, NY)
- …+ Strong understanding of privileged access rights and Active Directory + Outstanding customer service and communication skills, with the ability to build strong ... Stamford office locations. The Site Lead will own the customer experience by providing optimal support for...Open to develop and implement standard methodologies for IT support and workplace operations . + Responsible for… more
- Amazon (New York, NY)
- …teams and leading technologists. Utilize transformational technologies to ensure flawless customer experience. Manage Enterprise accounts, oversee support cases, ... . Complete analysis and present periodic reviews of operational performance to customer . Provide detailed reviews of service disruptions, metrics, and detailed… more
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