- Humana (Albany, NY)
- …core functional areas (care coordination, quality, billing, claims, and customer service ). + Collaborate with each Insurance Operations function to identify, ... functions including care coordination, quality measurement, billing, claims processing, and customer service , each essential to delivering a comprehensive and… more
- Santander US (Brooklyn, NY)
- …(AND) + 18+ Months Cash handling experience - Required. (AND) + 18+ Months Customer service experience within a high volume, fast paced and constantly changing ... Demonstrated successful experience in branch banking or a related operations / support function - Required. (OR) + 12+...in cash handling and maintaining audit logs. + Excellent customer service skills and a passion for… more
- Lowe's (Medford, NY)
- …in retail store freight flow logistics. * 5 years of experience leading support / operations associates in a retail or consumer service industry. * 3 years of ... **What You Will Do** All Lowe's associates deliver quality customer service while maintaining a store that...Operations Assistant Store Manager, this means: * Anticipating customer flow and work demand and redirecting efforts and… more
- Robert Half Office Team (Buffalo, NY)
- …for a motivated and customer -focused individual to join our team as a Customer Service Representative in Buffalo, New York. This is a Contract to permanent ... * Detail-oriented with excellent organizational capabilities. * Previous experience in a customer service or call center environment is preferred. * Familiarity… more
- Capital One (New York, NY)
- …the technology and processes deliver breakthrough business results and radically transform customer service . The Channels Horizontal Services team specializes in ... Senior Manager, Operations Servicing Strategy - Hybrid As a Sr....of a smart, talented team responsible for transforming the customer and agent servicing experiences. You will regularly integrate… more
- Uniti (Shortsville, NY)
- …to products they value. Through providing technical expertise and customer support , our Customer Service Technicians create meaningful connections with ... connectivity across the United States. With a steadfast commitment to customer service , operational excellence, and superior network capabilities, Uniti… more
- PSI Services (Albany, NY)
- … Manager in PSI's Licensure team monitors daily client and customer operations to ensure they receive superior service . This role will be responsible ... in the Licensure Cosmetology team. This role supports all operations and service delivery to cosmetology clients,...5+ total years of progressively responsible roles relating to customer and/or client support in a services… more
- LinkedIn (New York, NY)
- …Operations Managers responsible for representing the voice of our customers/members and customer support & success teams. Our Business Platform R&D team ... user and license management, help centers, live chat and Support AI Agents, and customer support...equivalent experience. + 6+ years of experience in Product Operations Management, Product Management, Customer Experience/ Operations… more
- Sponsors for Educational Opportunity (SEO) (New York, NY)
- …+ In collaboration with VP, People & Culture, develop and implement communications, customer service , and knowledge management initiatives across the P&C team to ... case management platform (HR Acuity), employee recognition program (Awardco), HR customer service ticketing platform (Zendesk), including identifying system… more
- Intuit (New York, NY)
- …with front-line experts. This will be a new innovative approach to drive high touch customer service for customers looking to have their taxes prepared and get ... management of flagship retail location + Define and drive operational KPIs ( customer service quality and throughput, conversion, NPS, expert utilization, etc.)… more
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