- University of Rochester (Rochester, NY)
- …Provides remote and hands-on support with a strong emphasis on customer service and issue ownership. **ESSENTIAL FUNCTIONS** + Provides responsive technology ... ServiceNow, or equivalent for incident management and asset tracking + Excellent customer service and interpersonal communication skills + Proven ability to… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... is an exciting opportunity to join the world class service team at Amazon Web Services! Come work with...run predictive analytics jobs. In this role, you will support Redshift engineering, product, and operations . This… more
- Capgemini (New York, NY)
- …activate your audience with new data-driven marketing methods, and master your customer -focused operations across sales, service , marketing and commerce, ... and service - at scale. We invent intelligent products, operations , and services, and solve business, people, and technology challenges. We enhance… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Description AWS is known for its relentless customer obsession. Our Professional Services teams are on the front line of helping customers succeed using AWS… more
- Grifols Shared Services North America, Inc (Albany, NY)
- … Support regional sales meetings to answer questions and provide best practices Service Support Service managers in feedback of the performance of ... and capital revenue growth + Create implementation plans to support the customer instrument implementation and go... service team members Mentor service personnel in project management training Marketing Provide marketing… more
- TruGreen (Rochester, NY)
- …approved customer save offers (eg, discounts, service calls) to retain customer . + May complete special projects to support branch operations and ... branches and customers to provide and maintain the highest level of customer service . **Responsibilities** + Receives inbound and makes outbound calls to resolve… more
- Justworks (New York, NY)
- … Customer Onboarding Managers play a crucial role as the bridge between Sales, Operations , and Customer Success to set the stage for a long-lasting and ... Customer Success teams to ensure smooth and continuous service between phases of the customer lifecycle....depth product walkthroughs and ongoing training calls, allowing the customer to take the reins with your support… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... with resources from our partner community, Professional Services, AWS account teams, and Connect service team members to drive customer success. A CSS will run… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... help position AWS as the Cloud Contact as a Service (CCaaS) cloud provider of choice for customers? Do...Connect application. You will conduct in-depth analyses of the customer 's contact center operations and usage patterns,… more
- Suburban Propane (Syracuse, NY)
- …to New Hires during and following training to assist with Customer Service Representative (CSR) certification + Provide operational support by taking on ... our Customers' Expectations. This position is accountable for leading a team of Customer Service Representatives engaged in handling calls of a customer… more