- New York Botanical Garden (Bronx, NY)
- …management of Visitor Experience daily operations , with a focus on ticketing, customer support , and the Ticketing Support Hotline . Responsible for ... staffing, reporting, and direct involvement in accurate and timely customer service issues + Assist in the...+ Partner with leadership for continuous improvement in Ticketing Support Hotline operations . Research and implement best… more
- The Hertz Corporation (Albany, NY)
- …touchpoints + Own the end-to-end customer experience strategy for the Customer Operations domain, including communication, service recovery, rental ... Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where customer loyalty, brand… more
- Merck (Albany, NY)
- …meeting customer needs + Understanding of Marketing/Sales &/or Marketing/Sales Support Functions/ Operations + Ability to analyze metrics to assess progress ... well as education and resources. They do this to support customer operational and financial needs such...healthcare environment + Previous sales, account management, consultative, or customer service experience + Experience developing and… more
- Allied Universal (Niskayuna, NY)
- …unwanted activity. You will interact with staff and visitors, providing outstanding customer service and clear communication. Allied Universal values teamwork, ... and services through our Perks Program. **What You'll Do:** + Provide customer service by carrying out security-related procedures and following site-specific… more
- Merck (Albany, NY)
- …meeting customer needs. + Understanding of Marketing/Sales &/or Marketing/Sales Support Functions/ Operations . + Ability to analyze metrics to assess progress ... Company's vaccines, as well as education and resources. They do this to support customer operational and financial needs such as reimbursement information and… more
- MetLife (Oriskany, NY)
- …empathetic communication style which promotes a quality image of MetLife. Business Category Global Customer Service & Operations At MetLife, we are leading ... Responsibilities Our Customer Care Advocates handle inbound customer service inquiries via the telephone and/or...effective communication skills, keen listening skills and empathy. * Support special product and/or service campaigns as… more
- Paylocity (Rochester, NY)
- …+ Strong experience with MS Office and MS Excel + Account management or customer service background SOFT SKILLS: + Strong time management skills with attention ... and new-grad programs at one of Glassdoor's Best Places to Work. Experience the support that'll take you from grad to a flourishing career with a position in… more
- MTA (New York, NY)
- …with at least two (2) years' experience in the management or supervision of customer service operations , staff, and/or projects + Demonstrated supervisory ... combined. MTA strives to provide a safe and reliable commute, excellent customer service , and rewarding opportunities. Position Objective: The position is… more
- UNUM (Albany, NY)
- …be successful in this role, the incumbent is responsible for demonstrating exceptional customer service for business serviced by Unum/Colonial Life. It is ... In this role, incumbents must demonstrate a willingness to provide strong customer service - providing accurate information to customers, expressing appropriate… more
- M&T Bank (Buffalo, NY)
- …is comprised of eight functional groups: + Credit Bureau Research & Data Management + Customer Support + Escrow, Print Services & New Loans + Mortgage Payments & ... full time opportunities throughout the Bank. **Who We Are :** **We support a variety of products including Mortgage Loans, Installment Loans, Business Installment… more