- Pfizer (New York, NY)
- …contracting offers, and also increasingly on operational capabilities and an enhanced customer experience. This Portfolio Operations and Customer Experience ... areas in order to implement effective, differentiated strategies. RESPONSIBILITIES **The Portfolio Operations and Customer Experience Team lead will enhance and… more
- Verint Systems, Inc. (Albany, NY)
- …business outcomes for executive audiences. + Ability to effectively and successfully handle customer service issues and conflict situations + Ability to learn ... At Verint, we believe customer engagement is the core of every global...ARR + Partner with internal stakeholders such as Sales, Support , Services, and R&D to ensure alignment and deliver… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Description We are seeking a proactive and customer -focused Senior Technical Account Manager (Sr. TAM) to...challenges. Your expertise will help enhance merchant satisfaction and support the growth of Amazon's innovative e-commerce solutions. Key… more
- Mirabito Energy Products (Castleton-On-Hudson, NY)
- …Service department quality standards and best practices. Work with Regional, Operations , Service and Customer Service on the rollout of new processes ... JOB DESCRIPTION Position: HVAC Service Manager Reports to: HVAC Operations ...and are not limited to: Work with our HVAC Customer Service Team to oversee and coordinate… more
- General Motors (Albany, NY)
- …and Service Operations team owns execution of business processes in support of parts order fulfillment and service for GMD customers. The Sustainment ... support to our defense industry customers to ensure customer satisfaction and business growth. As part of the...a key role in defining the aftermarket parts and service strategy/ operations and optimizing execution. This role… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... seeking an exceptional GTM Program Manager for the AWS Customer Success Center of Excellence (CS COE) to build...and ability to build dashboards in collaboration with sales operations - Technical content development and enablement delivery -… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... to the essentials while building consensus across broad stakeholder groups? Strategic Customer Engagements (SCE) is seeking a senior Deal Lead to drive engagement… more
- Ryder System (Albany, NY)
- …._ **Job Description** : **Summary** The Group Director of Customer Logistics is primarily responsible for integrated operations ... into consideration the complexity of the business. Depending on the customer requirements, additional service offering may include transportation, packaging… more
- Ford Motor Company (Albany, NY)
- … Support the development and execution of the Integrated Services customer support strategy to deliver on business plan targets (financial/operational) ... ** Customer Success Analyst** We are the movers of...identify areas for improvement or innovation. + Work with Operations to reduce and fix operational issues. + To… more
- University of Rochester (Rochester, NY)
- …Customer Support Department. Provides professional and expeditious quality customer service . Investigates and resolves problems internally and externally. ... and internal equity considerations._ **Responsibilities:** GENERAL PURPOSE: Serves as a customer service representative and technical resource in the Pathology… more