• Senior Analyst, Service Desk…

    City of New York (New York, NY)
    …issues which inhibit task completion or the overall success of critical initiatives. Service Desk Operations is seeking Senior Analyst / Engagement Specialist. ... Job Description **This is not a Help Desk/Desktop support position** The Mayor's Office of Contract Services...Services (MOCS) is a New York City oversight and service agency that manages procurement citywide, from planning and… more
    City of New York (08/01/25)
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  • Analyst, Service Desk Operations

    City of New York (New York, NY)
    …Analyze data and summarize research to support ongoing improvement in operations and service . TO APPLY External applicants, please go to ... enriched data and hosting public hearings, and strengthens procurement operations by providing direct assistance and resources to all...The Service Desk operates as a central service and support team, responding to incoming… more
    City of New York (08/08/25)
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  • Food Service Operations Director…

    Compass Group, North America (Hempstead, NY)
    …you to advance authoritatively and make an immediate impact on our food service operations . **Key Responsibilities:** + Supervise the hiring, training, and ... customer happiness by ensuring food quality and customer service standards are met consistently. +...and retention. + Perform other duties as assigned to support the efficient functioning of dining operations .… more
    Compass Group, North America (09/13/25)
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  • Operations Support Rep II

    University of Rochester (Rochester, NY)
    …Worker Subtype: Regular Time Type: Full time Scheduled Weekly Hours: 40 Department: 100108 Support Operations -Fac & Svcs Work Shift: UR - Day (United States of ... and 2 years of related work experience, including one year in the Facilities Customer Service Department required + Or equivalent combination of education and… more
    University of Rochester (08/07/25)
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  • Sr Dir Customer Care & Service

    The Hertz Corporation (Albany, NY)
    …or influencing high-volume customer support , loyalty programs, or other customer operations + A strong foundation in operational leadership - you know ... service recovery model. As the **Senior Director of Customer Care & Service Recovery** , you'll...Revenue, and Experience You will own / lead omni-channel support operations (phone, live chat, email, and… more
    The Hertz Corporation (07/24/25)
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  • Operations Support Coordinator- St.…

    Trinity Health (Albany, NY)
    **Employment Type:** Part time **Shift:** Rotating Shift **Description:** Operations Support Coordinator- St. Peter's Hospital-Per Diem- Mixed Shifts Provides ... administrative and clerical support to Trinity Health Clinical Engineering (THCE) Department staff,...Word, Excel, Power Point, etc. + Previous experience in customer service environment desirable. + Previous data… more
    Trinity Health (09/06/25)
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  • Sr. Specialist, IT Service

    S&P Global (New York, NY)
    …AI/ML-driven techniques to detect anomaly, predict alerting, and to enhance support operations . **Compensation/Benefits Information:** (This section is only ... continuous improvement and optimizing processes to deliver the highest level of service . **Responsibilities and Impact:** + Handle all support requests,… more
    S&P Global (09/01/25)
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  • Area Customer Service Coordinator

    Ricoh Americas Corporation (Queens Village, NY)
    …beyond high school is encouraged. + Prior experience in customer service or related fields (mailroom operations , print production, reception, hospitality) + ... our valued clients. Your role will encompass supporting daily operations , implementing new services, and fostering a customer...seamless implementation of new customer accounts and service expansions, providing valuable support to Field… more
    Ricoh Americas Corporation (08/30/25)
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  • Customer Service Representative

    Liberty Utilities (Merrick, NY)
    …reports and records. + Work is widely varied, to include involvement with customers, customer service operations , field operations and accounting. Must ... Customer Service Representative Merrick, NY, US,...for providing prompt, accurate, professional in-person, electronic and telephone service to internal and external customers. Support more
    Liberty Utilities (09/06/25)
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  • Merchant Solutions Operations Manager

    TD Bank (New York, NY)
    …needs, invoicing, etc. In-depth understanding of functional areas under their purview ie, Customer Service and Operations and White Glove Customer ... business management / enterprise areas. In particular, the Merchant Service Operations Manager manages a team of... across three distinct areas: * Retention & Onboarding Support * Relationship Management The Operations Manager… more
    TD Bank (09/24/25)
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