- Nutanix (New York, NY)
- …role that requires strong customer management skills. You'll collaborate with customer IT operations and architecture teams, as well as with business ... through effective engagement and proactive support . This is a technical...customer feedback to influence future product development and service enhancements at Nutanix. + Lead the technical onboarding… more
- Lincoln Financial (Albany, NY)
- …negotiate price, and determine best solution recommendations based on product quality, customer need, and pricing + Maintains knowledge on current and emerging ... and expense objectives + Advocates for focus on the customer experience to enable the business to meaningfully differentiate...senior audiences + Flexibility to perform in lead or support roles, depending on project + Ability to leverage… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Description The Senior Manager of Customer Success is responsible for leading a team...with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los… more
- Meta (New York, NY)
- …8. BA/BS degree. 9. 5+ years experience with program/project management, customer service , marketing, user or UX research and/or operations . 10. 5+ years ... satisfaction.We're seeking a highly skilled and motivated individual to join the Customer Immersion Team, part of Business Product Marketing. As an ideal candidate… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... (AWS) is seeking a Deal Lead for the Strategic Customer Engagements (SCE) team. SCE is a specialized global...regional sales teams, and related regional and global stakeholders ( Service Teams, Finance, Legal, etc.) *Act as a trusted… more
- Tekscape (New York, NY)
- …IT, managed security services, cloud computing, compliance, and collaboration. The Team: Tekscape's Service Desk team provides customer support and expertise ... a qualified Level 1 Systems Engineer with proven systems support skillsets and excellent customer service... delivery. In addition, S/He should understand how to support day-to-date operations of Microsoft products/services and… more
- City of New York (New York, NY)
- …Force supports the agency's staff by providing the hardware, software and technical/ operations support necessary for budget preparation and analysis. The ... be an agile problem solver providing a high-level of customer service to OMB staff. The analyst...Proven experience as a Help Desk Technician or other customer support role. - Tech-savvy with a… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Description Amazon Publisher Cloud is a game-changing new service that operates at the intersection of advertising, signal collaboration, and cloud services. Built… more
- Parity (New York, NY)
- … support , clear communication, and consistent value from Parity's service . This includes leading regular check-ins, responding to inquiries, resolving issues, ... attention to detail, and is eager to help scale service delivery operations as the business grows....performance, proactively flag underperformance or known issues impeding Parity's service delivery Process & Operational Support +… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... team interacts with leading companies and believes that world-class support is critical to customer success. AWS...service from AWS. In the role, you will support our customers' creative and transformative spirit of innovation… more