- Lineage Logistics (Conklin, NY)
- …role, you will play a vital part in ensuring our customers receive exceptional service and support . You'll be responsible for processing orders, tracking product ... We are seeking a detail-oriented and customer -focused professional to join our team. Apply today...the warehouse team for daily shifts. + Partner with Operations to manage special client requests and expedite when… more
- Wolters Kluwer (Albany, NY)
- …+ Act as a senior advisor for key clients, ensuring exceptional support . + Drive significant product/ service improvements based on high-level feedback. ... **About the Role:** As a Customer Success Lead, you will be recognized as...analytical skills. + **Expert Technical Proficiency:** Comprehensive and deep product/ service knowledge. + **CRM Expert:** Masterful use and strategic… more
- Transdev (Garden City, NY)
- …Detail oriented, well organized, and possess effective time management skills. + Proven customer service and interpersonal skills a must. + General knowledge of ... control center using best judgment for solutions + Field customer questions regarding regular service or ...type of response necessary + Implement corrective actions to support on-time performance via dispatching to field staff, operators,… more
- LinkedIn (New York, NY)
- …and Client Solutions Managers to exceed business goals by creating and delivering consistent customer value + Support sales activities by attending and leading ... to win B2B investment. You will manage the day-to-day operations of your business, coach your sales team to...the go-to-market + Influence Product, Research, Editorial decisions in support of Venture categories and customer opportunities… more
- Siemens (Syracuse, NY)
- …NYAs a Service Specialist, you will: Execute digitalization and standard service operations strategies Work with multiple internal service team ... within the customer 's organization and exhibit strong customer service skills Identify customer ...and generate reports within Siemens tools Provide instructions to customer personnel regarding proper system operations and… more
- CenterLight Health System (NY)
- …critical care, nursing home experience, diagnostic & treatment clinic preferred. + Customer Service experience is required. + Managed long-term care insurance ... Clinical Service Director (ACSD), in conjunction with the Clinical/Center Service Director (CSD), supervises all day-to-day operations of the… more
- Lumen (Albany, NY)
- …accounts; handle urgent customer concerns and escalate internally when necessary (ie, Service Improvement Plans) * Partner with sales, delivery & support to ... us as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate II is a customer -facing role that ensures our small and… more
- Merck (Albany, NY)
- …Animal Vaccination, Cash-Handling, Client-Centric, Coaching, Customer Experience Management, Customer Relationship Management (CRM), Customer Service ... to our Virology products. + Collaborate with Virology Sales organization, including Customer Team Leaders, Commercial Operations Directors, Account Managers, and… more
- DoorDash (New York, NY)
- …adoption, retention, and long-term customer value. You'll help scale a customer -first culture that delivers outstanding service and measurable impact for ... performance and growth objectives and providing ongoing coaching and support . + Customer Retention & Engagement. Drive...Partner with Product Marketing, Onboarding, and CS Strategy & Operations to enhance customer health scoring, implement… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Description AWS is seeking a Senior Consultant, Marketing Technology & Customer Experience Transformation to join our Technology & Industry team. This role will… more