- Coinbase (Albany, NY)
- …chatbot loops and ensure customer empathy and effectiveness. * Work with operations to develop clear social channel support policies, SLA frameworks, and ... (CX) organization is on a mission to provide the most trusted and value-added customer support in crypto. That mission starts with truly world-class social … more
- Protective Industrial Products (Latham, NY)
- …stressful situations professionally. + Commitment to providing high-quality customer service . + Strong understanding of IT support processes and incident ... ensure timely and effective resolution of technical issues. They design and implement support processes and policies that enhance service delivery and align with… more
- Veterans Affairs, Veterans Health Administration (Buffalo, NY)
- …on medical record systems. Analytical ability, judgment, discretion, and dedication to customer service are required. Responsibilities The employee is at the ... and is under the supervision of the Health Administration Service . Performs clerical work in support of...VA Policy. Experience: Six months experience of clerical, office, [ customer service ], or other [administrative] work that… more
- Banco Popular Puerto Rico (Queens County, NY)
- … service in accordance with bank goals to attain growth, profitability, and customer satisfaction. The Sales and Service Asspciate is responsible for the ... of customer transactions while providing courteous, timely, and informative service with which the customer feels completely satisfied. Emphasis is… more
- Bob's Discount Furniture (Nesconset, NY)
- …areas: Core Competencies & Expertise + Guest communication and empathy + Omnichannel customer support (in-store, phone, digital) + Order entry and accuracy using ... Associate and be a key part of delivering exceptional support throughout the customer journey. In this...& Skills + Experience in retail, call centers, or customer service + Sales or CRM system… more
- Deloitte (New York, NY)
- …Our multidisciplinary team delivers solutions that empower organizations to optimize sales operations , elevate customer service interactions, and enhance ... transformation by designing and implementing innovative experiences across customer service , sales, and field service...minimum of 3 years relevant consulting in Oracle Field Service operations + Minimum of 2+ years… more
- Deloitte (New York, NY)
- …Our multidisciplinary team delivers solutions that empower organizations to optimize sales operations , elevate customer service interactions, and enhance ... transformation by designing and implementing innovative experiences across customer service , sales, and field service...minimum of 3 years relevant consulting in Oracle Field Service operations + Minimum of 2+ years… more
- Access: Supports For Living (Newburgh, NY)
- …mission is to help individual's live happy, healthy, and fulfilling lives. Direct Support Professional Supervisors oversee the overall operations of the program ... service plans. + Meets with individual's circle of support to ensure all programming needs are met and...follows through to resolution. + Coordinates and leads program operations to achieve quality of care, and efficiency while… more
- Capital One (Albany, NY)
- … Support Engineer, you will be a cornerstone of the Databolt support organization, ensuring our customers receive expert-level service for a mission-critical ... Senior Associate, L2 Support Engineer (Databolt) - Capital One Software (Remote)...One Software (Remote) Ever since our first credit card customer in 1994, Capital One has recognized that technology… more
- Highmark Health (Albany, NY)
- …verbal communication skills with an emphasis on management-level consultative customer service , conflict resolution, interpersonal and group/meeting ... business needs and the analytical technology team. The Senior Decision Support Consultant will leverage technical, analytical, and business expertise to design,… more