- Walgreens (Oneida, NY)
- …and answers questions to ensure a positive customer experience. Models and shares customer service best practices. + Monitors customer service , ... and builds loyalty. + Supports Store Manager in observing customer service trends, analyzing customer ... feedback, creating awareness to the business, and improving service metrics. ** Operations ** + Shadows Store Manager,… more
- The Estee Lauder Companies (New York, NY)
- …Digital Manager will collaborate with cross functional teams including creative/marketing, IT, operations , customer service , and external partners, to ... goals across digital initiatives and overseeing end to end operations , strategy and growth of key digital channels including...Online Breast Cancer Campaign activation + Partner with HR/Benefits, customer service , and gratis teams on new… more
- Marriott (North Hills, NY)
- … service strategy and brand initiatives. The position ensures the rooms operations meet the brand's target customer needs, ensures employee satisfaction, ... exceed the needs and expectations of the brand's target customer and employees and provides a return on investment....data to identify areas of improvement. * Evaluating if Operations Team is meeting service needs and… more
- City National Bank (New York, NY)
- …or equivalent * Minimum 6 years experience in client service , banking operations or relationship management support required. * Minimum 6 years experience in ... * Follows-through with plan designed by Relationship Manager for customer , as defined. * Resolves problems, answers questions related...* May set up merchant accounts by coordinating with Operations Support to arrange fees, credit card… more
- Fresenius Medical Center (New York, NY)
- **PURPOSE AND SCOPE:** Supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including ... appropriate continuity of care and patient and staff safety. **DUTIES / ACTIVITIES:** ** CUSTOMER SERVICE :** + Responsible for driving the FMS culture through… more
- IQVIA (New York, NY)
- … and IQVIA management to independently manage and meet contractual obligations. Service Management: + Meet with Data Operations Coordinator (DOC) and/or ... contract/SOW. + Implement proactive quality management plans across multiple projects/programs/ customer account. Manage service performance and provide… more
- New York State Civil Service (Albany, NY)
- …2: Mandatory Administrative Support Courses: * Microsoft Word Basic * Customer Service * Organized Office Worker * Successful Business Writing ElectiveFor ... administrative support to the Employment and Income Support Programs (EISP) Operations staff;* Using various...areas, State Agencies, and clients. Incumbent should provide excellent customer service and will be utilizing knowledge… more
- Ralliant (Albany, NY)
- …to identify growth opportunities Travel & Onsite Support + Travel to customer locations (approximately 30%) to oversee operations , conduct training, and ... teams and will identify opportunities for growth. They will ensure exceptional customer service , operational excellence, and alignment with organizational growth… more
- Walgreens (Oneida, NY)
- … customer expectations and builds loyalty. + Accountable for improving on overall customer service metrics. ** Operations ** + Supervises the operation of ... **Job Description:** Supervises customer service associates and designated hitters....of the store and making recommendations on the overall operations of the Pharmacy and Retail Store. Supports Store… more
- Coinbase (Albany, NY)
- …feedback loops to product teams. * Develop and implement strategies to optimize customer service operations and drive continuous improvement * Collaborate ... * 5+ years in program management, customer experience, or product operations roles, with direct hands-on experience driving support strategy. * Proven… more