- Chewy (Richardson, TX)
- …workforce management strategies, training programs, and system enhancements align with and support the success of contact center operations . + **Reporting and ... customer -first environment. + Deep understanding of contact center operations , workforce management tools (eg, Kronos/UKG, NICE, Genesys), and key performance… more
- HCA Healthcare (Houston, TX)
- …regulatory requirements and inspections are completed as needed + Track and trend all customer service issues related to operations + Provide or coordinate ... 3% to 9% of pay (based on years of service ) + Employee Stock Purchase Plan with 10% off...Plan with 10% off HCA Healthcare stock + Family support through fertility and family building benefits with Progyny… more
- NRG Energy, Inc. (Marshall, TX)
- …schedules in their area of responsibility + Ensures work performed by external service providers is in support of objectives, responsibilities, and contractual ... is capable of acting as temporary plant manager or operations manager as needed. + Represents plant as Outage...as Outage Authority and process subject matter expert in support of corporate activities and initiatives + Coordinates the… more
- Texas Health Resources (Fort Worth, TX)
- …oversee the implementation of policies, procedures, and standards that direct department operations . As required for service , verify that standards are ... **Job posting version** Texas Health Fort Worth is an 851-bed, Magnet-designated, full- service hospital that has served the Fort Worth community since 1930. We… more
- Mass Markets (Killeen, TX)
- …with experience. While prior contact center experience isn't required, Experience in customer service , technical support , inside sales, or back-office ... clients/customers + Proficient with technology; solid knowledge of computer operations and software + Must have (or be willing...to obtain) a dedicated hardwired internet connection + Strong customer service skills - ability to interact… more
- ServiceNow, Inc. (Austin, TX)
- …+ Be the technical expert in how to best support Security Operations by configuring Security Operation Service Delivery using ServiceNow best practices ... team, you will work with our customers to drive consumption, adoption, and customer satisfaction and ultimately help our customers grow their business on the… more
- Amazon (Austin, TX)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... projects involving IT Strategy, distributed architecture, and hybrid cloud operations . You'll work closely with ProServe Cloud Architects, Engagement Managers,… more
- KBR (Houston, TX)
- …of fuel systems. + Knowledge of principles and processes for providing excellent customer service , including customer needs assessment, meeting quality ... in Iraq. In addition to providing ongoing base operations and Life Support Services, KBR will...standards and evaluation of customer satisfaction. + Ability to plan, arrange, schedule, assign… more
- KBR (Houston, TX)
- …international perspective + Knowledge of principles and processes for providing excellent customer service , including customer needs assessment, meeting ... in Iraq. In addition to providing ongoing base operations and Life Support Services, KBR will...quality standards and evaluation of customer satisfaction. + Demonstrated ability to lead and manage… more
- Lowe's (Mckinney, TX)
- …better serve customers. + Integrates with customer 's accounting and business operations practices to best support and integrate processes between Lowe's and ... Additionally, the Sr. Account Manager will attend tradeshows, conduct jobsite/ customer office visits in an effort to introduce more...the District Manager and store managers in regards to service s and in stock as needed to assist… more