- Austin Energy (Austin, TX)
- …with major coursework in a related field, plus five (5) years of experience providing customer service , including two (2) years of experience which were in a ... through wellness programs, on-site fitness centers, and mental health support . + **Career Growth** : Advance your skills and...in an electric, water or gas utility billing or customer service environment related to meter to… more
- The Hertz Corporation (Austin, TX)
- …touchpoints + Own the end-to-end customer experience strategy for the Customer Operations domain, including communication, service recovery, rental ... Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where customer loyalty, brand… more
- Merck (Austin, TX)
- …meeting customer needs + Understanding of Marketing/Sales &/or Marketing/Sales Support Functions/ Operations + Ability to analyze metrics to assess progress ... well as education and resources. They do this to support customer operational and financial needs such...healthcare environment + Previous sales, account management, consultative, or customer service experience + Experience developing and… more
- Merck (Austin, TX)
- …meeting customer needs. + Understanding of Marketing/Sales &/or Marketing/Sales Support Functions/ Operations . + Ability to analyze metrics to assess progress ... Company's vaccines, as well as education and resources. They do this to support customer operational and financial needs such as reimbursement information and… more
- American Airlines (Dallas, TX)
- …+ Post-secondary education + More than one year of customer service experience + Familiarity with airline operations , policies, and regulations + ... may cause customer friction or drive poor customer experiences + Use customer service...provide you with all the right tools, resources and support you need. + 401(k) Program: Available upon hire… more
- UNUM (Austin, TX)
- …be successful in this role, the incumbent is responsible for demonstrating exceptional customer service for business serviced by Unum/Colonial Life. It is ... In this role, incumbents must demonstrate a willingness to provide strong customer service - providing accurate information to customers, expressing appropriate… more
- Coinbase (Austin, TX)
- …The CX Programs team drives strategy, planning, and execution for the Global Customer Support (GCS) organization, operating at the intersection of product and ... as automation, contact attribution, or sentiment analysis * Experience with global support operations and improving launch quality in international markets *… more
- Amazon (Dallas, TX)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... pricing strategies. The organization comprises two specialized teams: Strategic Customer Engagements, which guide transformative deals with industry leaders, and… more
- ISC2 (Austin, TX)
- …internal operations , instructors, and vendors to guarantee a seamless customer experience. **Account Operations ** + Oversee the **day-to-day management** of ... generate **qualified leads** and expand existing customer relationships. + Share customer insights and success stories to support marketing and sales… more
- SAP (Houston, TX)
- …levels to our clients, internal and external stakeholders. We are dedicated to customer centricity, client intimacy and support of client lifecycle management. ... We create a stable foundation for our customers' IT operations and support customers on their digital...this role will perform: . Primary contact for the customer regarding technology and cloud service delivery… more