- IQVIA (Dallas, TX)
- … and IQVIA management to independently manage and meet contractual obligations. Service Management: + Meet with Data Operations Coordinator (DOC) and/or ... contract/SOW. + Implement proactive quality management plans across multiple projects/programs/ customer account. Manage service performance and provide… more
- Prime Therapeutics (Austin, TX)
- … customer contacts. + Directs operations account manager in resolving customer service issues and actions supportive of the achievement of customer ... additional services that address unmet customer needs. + Provides clinical operations input and support of client specific claims processing programs,… more
- Pearl Interactive Network (El Paso, TX)
- …outcomes. + **Reporting & Analysis:** + Analyze data to assess the effectiveness of customer service operations and identify trends in performance. + ... support staff, including team leaders, supervisors, and customer service representatives (CSRs). This role includes...or a similar role, with a focus on monitoring customer service operations and performance.… more
- CyrusOne (Dallas, TX)
- …of contact between Legal, Operations , Security, Implementations, Finance, Engineering, Customer Success, and regarding lease compliance and service delivery ... are delivered in full compliance with lease agreements, legal requirements, and defined customer service terms and conditions. This role requires deep knowledge… more
- CyrusOne (Fort Worth, TX)
- …status and future status reporting on all capacity thresholds within the facility. Customer Support + Work with centralized Implementation Managers to assure ... Under the direction of the Regional Operations Director, oversee the daily operation of the...concurrent priorities + Excellent time management skills + Strong customer service skills + Ability to develop… more
- Watco Companies LLC (Frisco, TX)
- …cost-effective solutions that will attract and retain customers + Manage broker and customer service aspects of assigned shipments and/or customer accounts ... and email communication skills + Ability to multi-task with frequent interruptions + Effective customer service skills and the ability to service both… more
- Amazon (Austin, TX)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... You will work closely with stakeholders in Business Development, Operations , Vendor Management, and Product to support ...and a frictionless startup experience. - Conduct training for customer teams and service providers, ensuring alignment… more
- GE Vernova (Houston, TX)
- …influencer at various customer headquarters and/or regional sites. + Provide commercial support to the GEV Wind Services operations / site teams and to ... Running Fleet for GEV Onshore Wind by meeting with directly with customer leadership, developing new business, growing market share, maximizing the value proposition… more
- Houston Methodist (Houston, TX)
- …to practice operations , staffing models, patient safety and quality, training and customer service . The ACNO position works closely with the directors of ... CNO when immediate contact with the CNO is unavailable. ** SERVICE ESSENTIAL FUNCTIONS** + Oversees department operations ,...as necessary to ensure the best possible delivery of service and high customer /patient satisfaction. + Drives… more
- Encore (Austin, TX)
- …experience. * 2+ years of operations /supervisory experience. * 3+ years of customer service or hospitality experience is preferred. * Sales experience is a ... reports, as needed, to senior management related to performance, pipeline, forecasting, etc. Customer Service * Deliver World-Class Service by cultivating… more