- Microsoft Corporation (San Antonio, TX)
- … customer experience (including but not limited to availability, safety, security, customer service ). Support escalation of issues to appropriate owner. ... Center Project Manager, IT/Network** , you will perform trouble shooting for service incidents, manage assigned projects to meet service delivery objectives… more
- Coinbase (Austin, TX)
- …global customer base via self- service and automation, and optimizing customer support interactions to create an effortless experience. As a CX Technical ... mission to provide the most trusted and value added customer support . Our team is dedicated to...technology roadmap. You will identify opportunities to elevate our self- service and automated support experiences in ways… more
- Proofpoint (Houston, TX)
- …Working knowledge of Windows, Active Directory, and Microsoft Exchange. + Very strong customer service and excellent communications skills, both written and oral ... + Direct crisis and incident response, working with the account team, technical support , operations and engineering teams to ensure timely resolution, while… more
- Walgreens (Dallas, TX)
- …questions to ensure a positive customer experience. + Models and shares customer service best practices with all team members to deliver a distinctive ... supports the pharmacy manager in analyzing performance data including pharmacy financial, customer service , and implementation of procedures for pharmacy asset… more
- Walgreens (Plano, TX)
- …questions to ensure a positive customer experience. + Models and shares customer service best practices with all team members to deliver a distinctive ... supports the pharmacy manager in analyzing performance data including pharmacy financial, customer service , and implementation of procedures for pharmacy asset… more
- Siemens (Dallas, TX)
- …of company softwareEnsure appropriate staffing and employee development in the Operations CenterMonitors customer satisfaction surveys and address customer ... first. Our global, diverse team would be happy to support you and challenge you to grow in new...for a team of automation estimators in the National Operations Center.As a Building Automation Estimating Lead, you will:Develop… more
- Houston Methodist (Houston, TX)
- …and maintains ongoing relationships with payers, physicians, and hospital staff. ** SERVICE ESSENTIAL FUNCTIONS** + Oversees department operations , designated ... and serves as a technical expert for management and operations staff of specific HM facility and Physician Organization...as necessary to ensure the best possible delivery of service and high customer /patient satisfaction. + Drives… more
- Houston Methodist (Houston, TX)
- …patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles; engages ... giving direction to staff as necessary to ensure the best possible delivery of service and high customer /patient satisfaction. + Drives department service … more
- WestRock Company (Evadale, TX)
- …processes * May be asked to work on or lead projects involving customers, customer service , product development and sales personnel to understand customer ... projects requiring collaboration with other business functions. The role will typically have an operations area focus to support the KPIs for that given area but… more
- KBR (Houston, TX)
- …experiences to address operational methodologies in project planning and management and customer service . + Knowledge of principles and processes involved in ... in Iraq. In addition to providing ongoing base operations and Life Support Services, KBR will...activities to meet goals in terms of performance, objectives/standards, service delivery, quality, and customer satisfaction. +… more