- CACI International (Chantilly, VA)
- …* **The Opportunity:** CACI is looking for a skilled Data Center Infrastructure Architect in support of the Department of the Air Force (DAF) Enterprise IT as a ... Service (EITaaS) program. The successful candidate will be an...management and security solution, as well as CONUS/OCONUS field support and life cycle support for end… more
- CACI International (Sterling, VA)
- …data to identify trends and potential issues + Collaborate with network operations , engineering, and support teams to implement improvements + Develop ... and maintains a close working relationship with other areas, service providers, customers, and technical staff + Delivers briefings...report the status of the process as needed + Support measurement and reporting for weekly and monthly meetings… more
- Curtiss-Wright Corporation (Fleet, VA)
- …installation of products and systems in conformance with engineering design and customer specifications. The Project Engineering team is an integral part of the ... Fleet Solutions operations and works closely with other departments such as...Management teams to provide recommendation and technical guidance to support overall Curtiss-Wright Corporation effort to be an industry… more
- Harbor Group Management (Norfolk, VA)
- …spirit and great communication skills. Harbor Group is dedicated to outstanding customer service and providing exquisite living experience for our residents. ... without regard to race, color, religion, sex, national origin, disability or protected veteran status. Job Details Job Family Operations Support Pay Type Salary more
- Quality Technology Services, LLC (Ashburn, VA)
- …recorded and easily accessible. + Assist in drafting, reviewing, and distributing customer correspondence and legal notices. + Support corporate governance ... Legal Department, working closely with QTS business stakeholders and legal team members to support a wide range of legal and contractual matters. This role is vital… more
- Amazon (Arlington, VA)
- …Account Manager works collaboratively with all appropriate AWS resources (Executives, Partner, Support , Solution Architect) to support customer interests, ... Account Manager is responsible for teaming with all aspects of the customer 's organization. This includes C-level executives, engineering, IT/ operations , partner… more
- Datavant (Richmond, VA)
- …info sharing (daily/weekly/quarterly reports, meetings, status updates, etc.). + Own customer operations project management processes, tools, reference materials ... experiences to realize our bold vision for healthcare. The Customer Success Manager is part of the Datavant organization...ensuring that they receive the best possible result delivery, service and support . + Manage coordination, tracking… more
- Amazon (Arlington, VA)
- …teams to define and influence product roadmaps to implement solutions at scale that support customer needs. The ideal candidate has a keen eye for gaps ... effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws… more
- Mass Markets (VA)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... role is critical in ensuring the highest level of service quality within our call center operations ....Net Promoter Score (NPS), Average Handling Time (AHT), and Customer Satisfaction Score (CSAT). + Knowledge of BPO processes… more
- Fujifilm (Richmond, VA)
- …ability to work with support staff to encourage maximum teamwork and customer service . + Ability to monitor and maintain required reports, including, but ... intended to sell Fujifilm medical imaging devices, options, and service contracts to prospective and existing customers in their...listening skills; ability to interact with other departments to support the servicing of the customer . +… more