- Acclaim Technical Services (Reston, VA)
- …Mission Technology Division working in Reston, Virginia. You will provide mission critical system support to our customer . As a Cloud Engineer on this program, ... Technical Services, founded in 2000, is a leading language, operations , and technology services company supporting a wide range...a combination of products and services that address a customer 's specific requirements. + Support the development… more
- Govini (Arlington, VA)
- …understanding of how to use technology and data to solve hard customer problems. Senior Implementation Engineers are responsible for developing new methodologies to ... data, leveraging quantitative skills to configure Govini's technology to achieve customer outcomes, communicate data-driven insights to executives in the national… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …software. + Operational Excellence: Maintain and enhance the IT service desk operations , ensuring SLAs are met and customer satisfaction is maintained at the ... We are actively seeking a dedicated Senior IT Service Desk Agent with a specialization in image...role is required to provide exceptional Tier 1-Tier 3 support , managing complex customer issues with a… more
- MongoDB (Vienna, VA)
- …software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and ... operations . You'll work closely with our sales executives, helping...+ Ideally, 12+ years of related experience in a customer facing role, minimum 7 years of pre-sales experience… more
- Lumen (Richmond, VA)
- …triage, and escalation support for internal Federal SOC and External Customer operations . The SOC Information Security Engineers will work shifts to ... activities and incidents with the goal of maintaining the highest level of customer service by keeping track of the critical customer impacting issue. *… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... are technologists with expert level domain-specific knowledge. They can solve our customer 's most complex problems and scale their knowledge throughout our global… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Management best practices and methodologies. The Cloud Economics team can help answer the customer question: "What value can I expect to achieve by using AWS?" Are… more
- Insight Global (Boydton, VA)
- …Data Center Operations : Accountable for theongoing Critical Environment (CE) support for all service linesensuring the on-time and defect-free delivery ... or concerns. Participates in Root Cause Analysis (RCA) process as appropriate. Service Delivery: Oversee the day-to-day operations , delivery, and maintenance of… more
- Genesis Healthcare (Bluefield, VA)
- …team. *Drive business excellence, staff excellence, clinical excellence, and patient/ customer experience excellence. *Provide service and servant leadership, ... is required. Benefits *Variable compensation plans *Tuition, Travel, and Wireless Service Discounts *Employee Assistance Program to support mental health… more
- Leidos (Springfield, VA)
- …Sector at Leidos is seeking a Tier II Incident Management Technicianto support computer data communications systems, providing network event management and incident ... troubleshooting. Technicians provide additional support by ensuring network devices meet baseline configurations, software, and network performance standards.… more
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