- CACI International (Arlington, VA)
- …Type of Travel: Local * * * The Technical Operations Center (TOC) Service Desk Agent provides mid-level support for an Information Technology (IT) Service ... Technical Operations Center Service Desk Agent Job...responding to customer calls or inquiries for service and support . * Demonstrate strong writing… more
- Capital One (Richmond, VA)
- Senior Support Operations (Data Platforms, ServiceNow, IT Systems Infrastructure) This role will provide onsite customer support for a geographically ... dispersed enterprise workforce. Responsible for providing technology support operations including, but not limited to: data platform support , end user … more
- TekSynap (Fort Belvoir, VA)
- …experience + IDS use and installation experience **Overview** We are seeking a CSSP Operations Manager to support our Prime Contract with the Defense Threat ... **Responsibilities & Qualifications** RESPONSIBILITIES + In support of the DTRA IT Cybersecurity department, the... of the DTRA IT Cybersecurity department, the Cybersecurity Service Provider Manager will provide the required resources and… more
- Mobile Communications America (Richmond, VA)
- We are seeking a high-impact **Assistant Director, Service & Operations ,** to lead service delivery, drive profitability, and develop cross-functional ... service gross profit performance and offers exposure to sales and operations , supporting growth, efficiency, and employee and customer satisfaction across… more
- Sciolex Corporation (Chantilly, VA)
- …Rapid Response with an Enterprise Solution. -- Deploy on short notice to support worldwide crisis/contingency operations . Act as single point coordination node ... focused on providing the US Government a level of service that surpasses the epitome of excellence. Our core...NRO and other offices within MID. Facilitate national systems support for current and contingency operations and… more
- Amazon (Herndon, VA)
- …role will be a Subject Matter Expert (SME) role working with engineering and service teams across multiple organizations to support the movement of capacity from ... Migration team. We are a team that provides technical support to the global operations business within...customers. You'll help us land hardware and quickly deliver customer capacity, in order to enable rapid growth and… more
- Quality Technology Services, LLC (Ashburn, VA)
- The ** Operations Service Center Facilities Support Engineer I (FSE)** will be primarily responsible for all facilities' major incident management, monitoring ... a dashboard for EMPS/BMS alarms, hands-off remote troubleshooting support , change control, procedural compliance and review, and assisting...responsibilities will be assigned by management as needed. The Operations Service Center is a 7 x… more
- National Power, LLC (Richmond, VA)
- …business management skills, and the ability to manage complex electrical infrastructure operations while driving business growth and customer satisfaction across ... develop multiple service teams including Lead Technicians, Senior Technicians, and support staff + Recruit, hire, and onboard qualified technical personnel to … more
- The Hertz Corporation (Richmond, VA)
- …or influencing high-volume customer support , loyalty programs, or other customer operations + A strong foundation in operational leadership - you know ... service recovery model. As the **Senior Director of Customer Care & Service Recovery** , you'll...Revenue, and Experience You will own / lead omni-channel support operations (phone, live chat, email, and… more
- Southern States Cooperative, Inc (Leesburg, VA)
- …location. Must be able to handle complex customer issues and apply operations expertise to support daily business goals. Previous Southern States work ... Job Description Performs a variety of customer service and business office functions...and/or petroleum location. This multi-level role ranges from entry-level customer support and bookkeeping to senior-level … more
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