- Amazon (Arlington, VA)
- …from customer objectives and influence a broad range of operations , engineering, product, deployment, and solution stakeholders from Global Robotics and Central ... Operations to ensure North America operations , engineering, support , and other organizations become...initiatives. * Identifying requirements and capturing "voice of the customer " product/ service feedback to influence product design… more
- Honeywell (Richmond, VA)
- …necessary to support key business decisions . In conjunction with the service operations and leadership teams, assess the delivery capabilities of the ... , assisting in the costing of new opportunities and customer negotiation to support new growth, and...utilising digital deployment tools and central/global deployment services. The Service Solutions Operations team will also be… more
- Ledbury, Inc (Richmond, VA)
- … Experience team, using a customer -first mentality by developing best in class customer service , outreach and support practices. + Develop the team to ... is looking for a driven self-starter to lead our Customer Experience and Operations Team. Your background...focus on superb customer service , focusing on increasing … more
- Coinbase (Richmond, VA)
- …for our highest value customers. * Minimum of 1 year of relevant experience in a customer service or support role in a fast paced environment including ... primary subject matter expert for Coinbase's products, providing world-class service and support to our most valued...You will be responsible for providing best in class customer support , handling customers proactively to mitigate… more
- Nestle (Arlington, VA)
- …base is **Washington, DC.** This role is responsible for all facets of customer onboarding and continued customer service including equipment installation, ... Specialist** in the **Washington, DC and Northern Virginia area** to partner with Customer Account Leads, Distributors, and Service Teams, to onboard new… more
- Family Dollar (Chesapeake, VA)
- …and support of future processes * Experience in developing and implementing customer service strategies * Experience with defining and managing Customer ... This may include, but is not limited to, escalation support for all customer and associate complaints,...analysts to assess team's performance align appropriately with the Service Level Agreements (SLA's) Responsible for assisting in vendor… more
- Amazon (Chantilly, VA)
- …The Generator Service Technician is both the technical expert and primary customer support contact to the customer , and is therefore responsible ... You would work with teams of front-line responders who support the operations of some of the...as required A day in the life The Generator Service Technician has safety, customer satisfaction, and… more
- CVS Health (Richmond, VA)
- …resolve escalated customer service issues, streamline business operations and provide technical support **Position Summary** **_Candidate must be ... support . Delivers product training to clients and resolves escalated customer service issues. **Client Relationship Management** Function as single point… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... pricing strategies. The organization comprises two specialized teams: Strategic Customer Engagements, which guide transformative deals with industry leaders, and… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Description The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior Customer… more