- Capital One (Mclean, VA)
- Sr Director, Product Management - Customer Experience Foundations Product Management at Capital One is a booming, vibrant craft that requires reimagining the status ... quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and… more
- Capital One (Richmond, VA)
- Director, Product Management - Customer Fraud Products Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, ... finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... by the customer , and understanding of AWS programs that can support achieving customer 's business outcomes. Negotiations: Experience with customer … more
- NTT America, Inc. (Richmond, VA)
- …CSM acts as a trusted advisor to high-value enterprise clients, driving customer outcomes, assisting with service delivery optimization, and contributing to ... identify and capitalize on opportunities for optimization, growth, and innovation in service delivery. ** Customer Advocacy and Escalation Management** + Act as… more
- Southern States Cooperative, Inc (Leesburg, VA)
- …perform the essential job functions and requirements. General Summary Perform a variety of customer service and sales support functions for a Southern States ... Education Degree (GED) Experience: Prefer previous experience in a sales, customer service , office administration, production or warehouse environment. Previous… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... with customer 's enterprise adoption strategy and business goals for respective service domain. - Develop and scale customer success programs through… more
- Amazon (Chantilly, VA)
- …The Generator Service Technician is both the technical expert and primary customer support contact to the customer , and is therefore responsible ... You would work with teams of front-line responders who support the operations of some of the...as required A day in the life The Generator Service Technician has safety, customer satisfaction, and… more
- ManTech (Herndon, VA)
- …service desk or program management. + 4+ years of hands-on leadership experience in service desk support and operations . + One of the following ... ManTech seeks a motivated, career and customer -oriented **Desktop Support Services Help Desk... Services Help Desk Lead** oversees the help desk operations and support under the task order,… more
- ABBTECH Professional Resources, Inc. (Reston, VA)
- …services. Your work will contribute to improved incident resolution and customer service standards. **Mobility & Wireless Operations ** In this role, you will ... request and incident services to the end-user Improves Incident resolution and customer service standards Maintains and troubleshoots local IT infrastructure,… more
- Lumen (Richmond, VA)
- …we digitally connect the world and shape the future. **The Role** The Sr Director Customer Care Digital Delivery Operations leads a strong team of customer ... implementation of an end-to-end single company process for all of Lumen's Service Delivery digital enterprise operations . This position will foster innovation… more