- Merck (Richmond, VA)
- …meeting customer needs. + Understanding of Marketing/Sales &/or Marketing/Sales Support Functions/ Operations . + Ability to analyze metrics to assess progress ... Company's vaccines, as well as education and resources. They do this to support customer operational and financial needs such as reimbursement information and… more
- Trellix (Richmond, VA)
- …workplace where everyone can thrive and contribute to our industry-leading products and customer support , which is why we prohibit discrimination and harassment ... in the cybersecurity space while contributing to a high-impact customer marketing function. You'll support and execute...advocacy initiatives aligned with strategic goals set by the Customer Advocacy Lead + Manage day-to-day operations … more
- Coinbase (Richmond, VA)
- …customer relationships that are essential to Coinbase achieving its mission. Using your customer support , operations , and team leadership skills you will ... job duties):* * Lead a team of high performing customer service agents across multiple channels (eg....Manage and support initiatives aimed at streamlining operations and improving customer experience metrics. Achieve… more
- Prime Therapeutics (Richmond, VA)
- …does not necessarily report to this position + Demonstrated ability to focus on customer service while providing for quality assurance in client solutions + ... + Provide leadership, mentoring and personal growth and development opportunities to the Service Delivery and Operations team for select clients + Develop… more
- NVR (Reston, VA)
- Customer Care Team Lead Job Category Customer Service Market Location VA - Northern Virginia Location VA - Reston Apply Now ... accountability and personal growth + Manage and respond to customer service issues via phone and email...materials, provide mortgages to our customers, and provide corporate support to NVR's multi-billion dollar business operations .… more
- SAP (Herndon, VA)
- …with SAP as a basis for a successful engagement delivery. + Directly advises the Customer on solution operations to support business continuity + Leads ... The TQM will be a member of the NS2 Service and Support MaxSecure Delivery team, responsible...for developing the Premium Engagement. + Manages the PE Customer engagement service plan and works with… more
- Capital One (Mclean, VA)
- Senior Manager, Product Management - Customer Core and Identity Product Management at Capital One is a booming, vibrant craft that requires reimagining the status ... quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and… more
- General Dynamics Information Technology (Arlington, VA)
- …Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service ,Help Desk Support ,Problem Solving,Technical Support ... computer hardware and software. + Provide Tier 2 IT operations control support using ITSM ticketing system...proper use of hardware and software. + Perform in-person customer service and phone support … more
- GE HealthCare (VA)
- …home office as well as onsite at our customer locations. To provide onsite customer support , candidate needs to be willing to work in the Richmond VA area. ... will be the primary liaison between the GE HTM service team and the customer 's IT &...escalation process, as needed, and work closely with security operations center agents to define and support … more
- CACI International (Sterling, VA)
- …Capacity, Availability, and Service Catalog providing continual process improvement support to the customer . + Collaborate with the Chief Architect, ... for driving service level and performance strategy, aligning with the customer 's documented strategy while supporting service optimization. The role demands… more