- Somatus (Mclean, VA)
- …a village of passionate and tenacious innovators to revolutionize an industry and support individuals living with a chronic disease to fulfill our purpose of ... well-being + Community engagement opportunities + And more! AVP, Customer Success will be responsible for customer ...will develop and implement short and long-term strategies in support of internal and external goals and lead contracting,… more
- Ferguson Enterprises, LLC. (Newport News, VA)
- …America. Since 1837, Pollardwater's team of industry experts focuses on providing superior customer service and solutions for a wide variety of industry needs. ... individual to fill an immediate need for a Sales Support Representative focused on customer support...products and solutions. + Ensuring the delivery of personalized customer service through timely quotations and accurate… more
- Red River (Chantilly, VA)
- …and developing the organization's perception with existing customers through exceptional customer service . **Primary Position Tasks:** + Email Administration ... of provided resources and the ability to deliver superior customer service . + Proven ability to utilize...security, networking, analytics, collaboration, mobility and cloud solutions. Our operations , support , sales and technical teams all… more
- Lumen (Richmond, VA)
- …accounts; handle urgent customer concerns and escalate internally when necessary (ie, Service Improvement Plans) * Partner with sales, delivery & support to ... us as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate II is a customer -facing role that ensures our small and… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Description AWS is seeking a Senior Consultant, Marketing Technology & Customer Experience Transformation to join our Technology & Industry team. This role will… more
- SAP (Herndon, VA)
- …to transfer.** Brief Description: The primary responsibilities of this role are core customer support , innovation and proactive activities and participation in a ... regional or business need. Key Responsibilities: 1) Deliver Core Customer Support 2) Proactive Support ...Processes + Basic knowledge of implementation of Notes and Support Packages and Service Packs; execution of… more
- Cummins Inc. (Manassas, VA)
- … satisfaction and loyalty, which is crucial for the success of your service operations . + **Directing Work** : Providing clear direction, delegating tasks ... work, you'll ensure that repair plans are aligned with customer quotes, leading to timely and efficient service...high standards and identify areas for improvement, ensuring top-notch service . + **Providing Support and Development** :… more
- Hendrick Automotive Company (Norfolk, VA)
- …5+ years Education/Experience: Previous experience in automotive or customer service industries. Working knowledge of the mechanical operations of vehicles. ... cost of mechanical, electrical, or other repairs. + Enters itemized estimate on service order and explains estimate to customer . + Schedules appointments with… more
- The Cigna Group (Mclean, VA)
- …multi-product and benefit options for dual systems, platforms, funding types. + Provide support for designated Client Service Operations Lead team on ... experience and net promoter score (NPS), persistency and overall customer growth. The ideal candidate will have demonstrated experience...least 3 years of related experience. + Previous sales operations , service , sales support skills… more
- Anywhere Real Estate (Virginia Beach, VA)
- …our proprietary suite of real estate applications and technologies, managing support operations , optimizing processes, and collaborating with various ... and development of existing team members; + Set specific customer support standards and objectives for the...(i) enhanced visibility and tracking of business applications and support operations ; (ii) informed decision-making for management… more