- Amazon (Manassas, VA)
- …The Generator Service Technician is both the technical expert and primary customer support contact to the customer , and is therefore responsible ... empowers you to own them to completion. The Generator Service Technician has safety, customer satisfaction, and...customer satisfaction, and business responsibilities within data center operations . The person in this role is responsible for… more
- Sciolex Corporation (Chantilly, VA)
- … Service Components, their Joint Task Force elements and Joint Special Operations Task Force elements and Combat Support Agencies Qualifications & Physical ... sensors, dissemination, exploitation, collection management, derived intelligence products and support to operations . + Provide engagement support… more
- SAP (Herndon, VA)
- …derive the long-term account vision and executable service plans Tasks: + Ensure customer satisfaction on technical delivery and support + Execute on SAP NS2 ... and SAPs innovation portfolio awareness and its implementation + Support with incident & service request management...for change management of planned activities + Supports the service plan review with the customer and… more
- SHI (Richmond, VA)
- …coach the team on managing customer interactions for improved service relationships. + Oversee servicedelivery operations , ensuring high-quality service ... Delivery Manager is responsible for the day-to-day management of customer service delivery and ensuring a high...**External Qualifications:** + 2+ years working in a direct Customer support role - preferably in a… more
- Amazon (Herndon, VA)
- …has built a reputation for excellence with recent examples of being named #1 in customer service , #1 most trusted, and #2 most innovative. Amazon Web Services ... passionate about cloud computing, and believe that world class support is critical to customer success. Every...analysis and presents periodic reviews of operational performance to customer - Provides detailed reviews of service … more
- Leidos (Virginia Beach, VA)
- …/Help Desk ticket management software. *Basic network troubleshooting skills. *Excellent customer service skills. *Excellent oral and written communication ... core backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operations , service desk, and data transport. Ultimately, Leidos will … more
- ThermoFisher Scientific (Richmond, VA)
- …Armed with product and service knowledge combined with friendly energetic customer relationship skills, the LC/MS technical support specialist provides ... and instrument operations . + Provide application (Proteomics, Metabolomics and Lipidomics) support to customers. + Occasionally assist field service team to… more
- ManTech (Herndon, VA)
- …You will direct and supervise staff providing Tier 0 - 2 (and select Tier 3) operations support . This role also works closely with staff and customers to help ... **ManTech** seeks a motivated, career and customer -oriented **Senior Service Desk Manager** to...not limited to:** + Maintaining high performance levels for service desk operations , processes, and implementing improvement… more
- Amazon (Herndon, VA)
- …the following domains: emergent/military/network operation centers, logical security, and technical customer support . They will possess excellent verbal and ... life The AWS PACS Configuration team is expanding physical and logical security services operations to support the growth of our data centers and other related… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Description AWS is known for its customer obsession. Our Professional Services teams are on...expertise with a commitment to ethical AI development. We support each other's growth while pushing the boundaries of… more