- ServiceNow, Inc. (Vienna, VA)
- …ad hoc and scheduled deliverables. + Previous experience working in an Enterprise Customer Support and/or Service Delivery Management organization. JV20 For ... and service . + Continue building upon the relationships with Technical Support , Operations , Sales, Customer Success, Professional Services, Engineering… more
- Cummins Inc. (Chesapeake, VA)
- …organize parts inventory as needed in support of both parts and service operations . + Supports service administrative functions, including greeting ... physical inventory utilizing inventory control methodologies to maintain inventory and meet customer expectations. Customer Support - Demonstrates how… more
- ARAMARK (Staunton, VA)
- … rapport for mutually beneficial business relationships Ability to demonstrate excellent customer service using Aramark's standard model Ability to maintain an ... to meet customer needs and tastes. Oversees and manages dining operations where customers order prepared foods from a menu. **Job Responsibilities** Leadership… more
- SAIC (Norfolk, VA)
- …Ability to solve technical issues via telephone, email, and chat + Ability to learn customer support processes and techniques + Ability to work well with all ... fast-paced environment + Outstanding analytical, problem solving skills, and excellent customer service + Excellent Interpersonal, written, and oral… more
- GE HealthCare (VA)
- …as ensuring excellent delivery and implementation of contracts, warranty claims, repair/ service agreements, spare parts sales, training, installation support , ... planning, project management, and revenue forecasting. + Collaborate with Sales, Operations , Customer Experience, Finance, Legal, Procurement, Logistics, and… more
- BD (Becton, Dickinson and Company) (Roanoke, VA)
- … service orders, for assistance with hardware, software, networking, customer service and other computer-related technologies. Identifies the priority ... satisfaction by responding to inquiries in a timely manner and coordinating customer service needs with other departments as required. + Manages parts… more
- Capital One (Richmond, VA)
- Project Manager; Senior Associate - Customer Protection (Hybrid) As a Project Manager at Capital One, you will drive strategy and execute on high priority projects ... rewarded for your achievements. This role is on the Customer Protection (ie Fraud) team within Retail Bank. ...Fraud Strategy team, technology and product partners and Fraud Operations to manage efforts that implement new processes and… more
- ManTech (Herndon, VA)
- …service desk or program management. + 4+ years of hands-on leadership experience in service desk support and operations . + One of the following ... ManTech seeks a motivated, career and customer -oriented **Desktop Support Services Help Desk... Services Help Desk Lead** oversees the help desk operations and support under the task order,… more
- Siemens (Roanoke, VA)
- …Agreements business within our commercial Smart Buildings Total Fire Alarm & Life Safety Service team. Our Sales team supports our Operations team whose focus is ... customer and determine budgeting and investment requirements. + Collaborate with operations and internal teams to deliver excellent customer outcomes. +… more
- Public Consulting Group (Richmond, VA)
- …shared internal documentation of client configurations, timelines, and deliverables. + Supports customer service and operations for clients: + initiative ... with clients. + Collect, analyze, and share feedback to guide system enhancements and service improvements. **Revenue & Business Support ** + Support revenue… more
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