• Service Technology - Gen Cloud…

    ADP (Norfolk, VA)
    …to operate customer contact centers as well as a good knowledge of customer service methodologies and best practices for a service organization focusing ... **ADP is hiring a Service Technology Product Manager** + _Are you empathic...the resident expert for Genesys Cloud capabilities; providing day-to-day support , proactive maintenance and troubling shooting for complex IVR… more
    ADP (09/19/25)
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  • Field Service Manager

    Xylem (Richmond, VA)
    … procedures, and ensuring compliance with industry standards and regulations. The Service Operations Supervisor conducts regular audits, reviews service ... + Address and resolve any employee issues or conflicts Customer Service : + Ensure high levels of...department performance + Communicate regularly with upper management on service operations and any issues or concerns… more
    Xylem (11/04/25)
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  • Manager Capital Program Support - Office…

    Washington Metropolitan Area Transit Authority (VA)
    …findings, provide progress updates and recommendations to forecast major future rail service adjustment (RSA) needs while evaluating customer impacts, and ... Manager Capital Program Support - Office of Work Planning Maintenance Improvement...team as we tackle Metro's capital improvement program Rail Service Adjustment Planning and scheduling needs. This role interacts… more
    Washington Metropolitan Area Transit Authority (11/14/25)
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  • Enterprise IT Support Engineer - A/V

    Quality Technology Services, LLC (Ashburn, VA)
    …capable of handling multiple simultaneous tasks under pressure while maintaining strong customer service and a professional demeanor **TOTAL REWARDS** This role ... The **Enterprise IT Support Engineer I -A/V** is responsible for the...The ideal candidate will be well versed in A/V operations and troubleshooting with both integrated systems and live… more
    Quality Technology Services, LLC (10/24/25)
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  • ADC Engineer I, Amazon Dedicated Cloud Engineering…

    Amazon (Herndon, VA)
    …team you will join a dedicated group of engineers who provide troubleshooting and operations support , and innovate to automate operational tasks. About the team ... computing solutions and solve technical problems. AWS established a specialized group of service teams responsible for the work we are doing with the US Intelligence… more
    Amazon (10/16/25)
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  • Part-Time Service Desk - Weekends

    Koniag Government Services (Vienna, VA)
    …an experienced ** Service Desk Representative** with a **Top-Secret Clearance** to support **Kadiak** and our government customer in Vienna, Virginia. We ... service desk representative is responsible for performing daily operations of the service desk as a...Providing answers to general IT-related questions. + Managing the customer 's ticketing queue. + Tier 1-2 troubleshooting. + Solving… more
    Koniag Government Services (10/24/25)
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  • Service Desk Agent Junior

    ASM Research, An Accenture Federal Services Company (Alexandria, VA)
    …follows up on all incidents. Combines demonstrated technical qualities with exceptional customer service in daily responsibilities. + Update Help Desk Standard ... customer onboarding and offboarding. + Provide account management support . + Provide 24/7 Tier 1 support ...degree upon approval. **Other Job Specific Skills** + Excellent customer service skills + Uses a knowledge… more
    ASM Research, An Accenture Federal Services Company (10/13/25)
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  • Service Delivery Manager (Contact Center)

    Prime Therapeutics (Richmond, VA)
    …can significantly impact efficiency, quality, profitability, competitive position and customer satisfaction + Direct Service Delivery team in ... career? Come build the future of pharmacy with us. **Job Posting Title** Service Delivery Manager (Contact Center) **Job Description** The Manager Service … more
    Prime Therapeutics (11/12/25)
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  • Patient Service Representative

    Robert Half Office Team (Roanoke, VA)
    …fast-paced environment while maintaining attention to detail. * Knowledge of call center operations and phone-based customer service . * Commitment to ... when needed. Requirements * Previous experience in patient scheduling, registration, or customer service within a healthcare setting. * Strong interpersonal… more
    Robert Half Office Team (11/07/25)
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  • Contractual Deal Strategy, Contracting and Risk…

    Deloitte (Arlington, VA)
    …collaboration, interpersonal, and negotiation skills to lead an environment driven by customer service and teamwork + Excellent leadership skills, including ... various areas of focus that collectively provide mission critical services to support Deloitte's overall success. Whether focused on project financials, quality and… more
    Deloitte (11/20/25)
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