- Walgreens (Chesapeake, VA)
- … customer expectations and builds loyalty. + Accountable for improving on overall customer service metrics. ** Operations ** + Supervises the operation of ... **Job Description:** Supervises customer service associates and designated hitters....of the store and making recommendations on the overall operations of the Pharmacy and Retail Store. Supports Store… more
- IQVIA (Norfolk, VA)
- … and IQVIA management to independently manage and meet contractual obligations. Service Management: + Meet with Data Operations Coordinator (DOC) and/or ... contract/SOW. + Implement proactive quality management plans across multiple projects/programs/ customer account. Manage service performance and provide… more
- Prime Therapeutics (Richmond, VA)
- … customer contacts. + Directs operations account manager in resolving customer service issues and actions supportive of the achievement of customer ... additional services that address unmet customer needs. + Provides clinical operations input and support of client specific claims processing programs,… more
- Pearl Interactive Network (Richmond, VA)
- …outcomes. + **Reporting & Analysis:** + Analyze data to assess the effectiveness of customer service operations and identify trends in performance. + ... support staff, including team leaders, supervisors, and customer service representatives (CSRs). This role includes...or a similar role, with a focus on monitoring customer service operations and performance.… more
- Amazon (Arlington, VA)
- …environment - Experience troubleshooting and debugging technical systems - 3+ years of customer service experience - 3+ years of Microsoft Office products and ... Description At Amazon, we're working to be the most customer -centric company on Earth! Amazon is a place where...looking for an individual with proven skills to help support our Amazon Dedicated Cloud (ADC) Facility Operations… more
- Somatus (Falls Church, VA)
- …Associate Director of Out-Patient Services supports Somatus mission, vision, values, and customer service philosophy. He/she will direct and oversee the ... and management skills for the position, including excellent communication, customer service , continuous quality improvement, relationship development, results… more
- Roanoke College (Salem, VA)
- …to provide guidance to all levels of personnel. * Advanced knowledge in food service operations * Ability to effectively respond to a high-pressure environment ... ensure facility readiness to accept guests during hours of operations , and may provide some support to...Preferred Qualifications: * Experience managing college & university food service operations . * Skilled in examining and… more
- Leidos (Alexandria, VA)
- …a large enterprise IT contract for the DOD. The System Administrator will support operations across multiple enclaves, classifications, and time zones. The ... System Administrator provides systems and software Operations and Maintenance (O&M) support in a...reimaging workstations and troubleshoot local Distribution Point access. + Support customer requirements in a 24/7/365 mission… more
- CoreSite (Reston, VA)
- …the future of digital infrastructure while nurturing your professional growth and success. Operations Support Center Technician's Role: As a member of CoreSite's ... Operations Support Center (OSC) team, the OSC...monitoring CCTV, alarm and access/control systems. + Provide day-to-day customer support . + Perform other duties as… more
- CACI International (Springfield, VA)
- …integrated operations and advance strategic initiatives. + Understand the customer 's business needs and support organizational change initiatives to improve ... and maintain operations . + Work with Program support functions to manage cross-functional processes and identify opportunities to improve service … more