- Ricoh Americas Corporation (Arlington, VA)
- …and verbal. + Proficiency in technology and customer -facing roles. + Passion for customer service and team success. **Nice to Have** + Previous leadership or ... and improve performance. + Serve as the primary point of contact for customer concerns, ensuring contract compliance and delivering service with warmth and… more
- Scholastic (Herndon, VA)
- …to meet customer needs and concerns. Seek feedback and effectively recover from customer service issues. + Provide value and ensure exceptional customer ... in order to meet assigned goals and objectives. + Support a high level of customer satisfaction...retail or district/territory sales, event management, personal selling, and customer service with noted leadership ability and… more
- Amentum (Warrenton, VA)
- …and communications operations , data control, LAN/WAN administration and operations support , operating systems programming, system security policy procedures, ... team of multiple contractors and government personnel. + Provide support for all information systems operations activities,...that is reaching end of life or end of service / support . + Coordinate with the Information Assurance… more
- CACI International (Chantilly, VA)
- …**Storage Lead** to support the mission objectives and needs of the customer , the Defense Intelligence Agency. The position is contingent upon award of the DIA ... develop and maintain knowledge base artifacts, SOPs, documentation, and other operations supporting information + Participates in Continual Service Improvement… more
- US Marine Corps (Quantico, VA)
- …records management for all weapons and ammunitions. Communicates with management to support customer inventory requests and general business needs. Uses ... merchandise categories requiring corrective action to protect sales and customer service levels. Follows the special order...and other tasks as needed. Must be flexible to support the operations of the building/command they… more
- CareFirst (Reston, VA)
- …down software requirements and creates highly complex systems. Position supports the Customer Support Center overnight hours. Candidate will be required to ... programs/plans (all benefits/incentives are subject to eligibility requirements). **Department** Customer Support Center Night **Equal Employment Opportunity**… more
- Capital One (Richmond, VA)
- …and implement process improvements and report trending customer issues. + You may support other customer service advocates, who will reach out for help ... of working virtually at home? Then a Capital One Customer Operations role may be the role...are tasked with providing the best of the best customer service . This is your opportunity to… more
- Amazon (Arlington, VA)
- … operations and hold guarding vendors accountable for the quality-of- service delivery. This includes identifying opportunities for cost efficiencies and ... Support the maintenance and testing of business continuity plans. * Conduct customer outreach and support organizational safety and security initiatives. *… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …monthly trouble ticket reports to identify areas for improvement and ensure high-quality customer service . + Ensure all operations and procedures comply ... service requests. + Ensure the CAB and helpdesk operations are staffed and functional 24x7x365, meeting the highest..., receiving and logging trouble calls from customers, DoD service desk. Coordinate with Tier-III support as… more
- Huntington Ingalls Industries (Virginia Beach, VA)
- …integrates and manages the sensors, systems and other assets necessary to support integrated ISR operations and accelerated decision-making. With data fusion ... of access control to include badging, sending/receiving visit certs, updating customer databases, meeting support , escorting, document control and classified… more