- Cardinal Health (Albany, NY)
- …for one-call resolution **Qualifications:** + 2-4 years of industry experience with patient -facing or high touch customer interaction experience preferred + ... Fluency in Spanish required + Previous Hub or Patient Support Service experience preferred + High School diploma or equivalent preferred + Knowledge of Medicare… more
- Rochester Regional Health (Rochester, NY)
- …and Saturdays 9:00PM - 7:30AM SUMMARY: Assist Unit Leadership in assessing patient 's functioning as well as developing and implementing treatment plans and services ... as patient 's needs warrant. RESPONSIBILITIES: + Provides direct care services...Program Policies and Procedures. + Intercedes on behalf of customer to ensure they have access to required services.… more
- Mount Sinai Health System (Brooklyn, NY)
- …meetings as required + Clearly and accurately communicate and relay information. Customer service skills, professional and courteous attitude. + Ability to ... and Excel spreadsheets. + Experience with IDX 10 and Eagle registration, patient scheduling & oracle application preferred. + Ability to handle multiple priorities… more
- Mohawk Valley Health System (Utica, NY)
- …Takes proactive approach to identifying and managing unit situations and addressing customer ( patient , family, co-workers and other department) needs. + Promotes ... the Electrophysiology Nurse Manager or Charge Nurse, renders direct patient care in accordance with the developmental level of...care in accordance with the developmental level of the patient and treats human responses to actual or potential… more
- Ellis Medicine (Schenectady, NY)
- … admitted to the unit within the timeframe indicated. 9. Demonstrates exceptional customer service skills Ellis Medicine is committed to creating a diverse ... Therapists are responsible for planning and coordinating all aspects of the patient 's activities during their stay in the hospital. This includes time when… more
- Rochester Regional Health (Rochester, NY)
- …of 6 months of Medical Assistant experience PREFERRED QUALIFICATIONS: + Strong customer service , computer, and communication skills highly desired. + Associates ... expertise and guidance to the healthcare team. In a patient -centered manner, assists with providing clinical and clerical support...training to less experienced staff, and contributing to complex patient care scenarios. Serves as a key resource in… more
- University of Rochester (Rochester, NY)
- …physiology, pathology, clinical tests and procedures in working languages + Strong customer service and communication skills **LICENSES AND CERTIFICATIONS** + ... Maintains transparency throughout entirety of clinical encounter. + Promotes patient autonomy, maintains impartiality. + Works collaboratively with team interpreter… more
- Catholic Health Services (Rockville Centre, NY)
- …of appropriately credentialed attending Devote attention and resources to provide the best customer service possible and performs as a role model of ... Advanced Practice Provider Job Summary: Management of complex and independent patient evaluation and management function Provide patient care commensurate… more
- University of Rochester (Rochester, NY)
- …of computer-based systems: Epic, axiUm, Zoom, Microsoft Office, etc. preferred - Strong customer service skills (via telephone and in person) required - Ability ... **Responsibilities:** Manages and monitors dental status and financial compliance for Dentistry patient base. Acts as a liaison between patients and providers to… more
- Albany Medical Center (Albany, NY)
- …certification required * Certification in specialty, Ambulatory setting preferred * Excellent customer service and communication skills * Ability to effectively ... (medications, labs) - Checking chemotherapy orders prior to administration - Patient /family education - Triage patient /family phone calls/ Nursing Phone… more