- University of Rochester (Rochester, NY)
- …chatbox in an in- or outbound service center, consistent with service and quality standards. Troubleshoots and resolves customer complaints. **ESSENTIAL ... and responds to inquiries from internal and external customers concerning unresolved patient billing issues. Resolves customer inquiries in an accurate,… more
- Option Care Health (Orchard Park, NY)
- …by the state).** **Basic Qualifications & Interests (BQIs)** + Experience providing customer service to internal and external customers, including meeting ... inspection, cleaning, testing, and informing supervisor of any defects. Patient Support & Experience - Collect & maintain basic...quality standards for services, and evaluation of customer satisfaction. + Able to perform basic & intermediate… more
- Datavant (Albany, NY)
- …**Bonus points if:** + Previous production/metric-based work experience. + In-person customer service experience. + Ability to build relationships with ... Assistance **You will:** + Receive and process requests for patient health information in accordance with Company and Facility...and facility software. + Adhere to the Company's and Customer facilities Code of Conduct and policies. + Inform… more
- Datavant (Albany, NY)
- …in a healthcare environment. + Previous production/metric-based work experience. + In-person customer service experience. + Ability to build relationships with ... Assistance **You will:** + Receive and process requests for patient health information in accordance with Company and Facility...and facility software. + Adhere to the Company's and Customer facilities Code of Conduct and policies. + Inform… more
- Datavant (Buffalo, NY)
- …healthcare environment.** + **Previous production/metric-based work experience.** + **In-person customer service experience.** + **Ability to build relationships ... days a week.** + **Receive and process requests for patient health information in accordance with Company and Facility...and facility software.** + **Adhere to the Company's and Customer facilities Code of Conduct and policies.** + **Inform… more
- Datavant (Buffalo, NY)
- …in a healthcare environment. + Previous production/metric-based work experience. + In-person customer service experience. + Ability to build relationships with ... company **You will:** + Receive and process requests for patient health information in accordance with Company and Facility...and facility software. + Adhere to the Company's and Customer facilities Code of Conduct and policies. + Inform… more
- Cardinal Health (New York, NY)
- …support and expertise in the areas of advice and consulting, research, and patient care to internal business units and external customers. The primary purpose of ... is to access free medications directly from pharmaceutical manufacturers' Patient Assistance Programs via the application process for needy...the health system to ensure a high level of service and assist in program participation + Maintain daily… more
- Capgemini (New York, NY)
- …industry is undergoing dramatic changes, impacted by patent expirations, patient empowerment, increased regulatory scrutiny, and stringent cost containment. While ... core focus areas are **commercial and digital transformation, innovation, business agility, patient services, and patient experience** . Skilled across the… more
- IQVIA (Syracuse, NY)
- …collaborating with the local nursing staff. + Utilizing previous hospital experience and customer service skills to ensure the device collections process doesn't ... to employ their clinical nursing expertise in a new way outside patient care, while continuing to collaborate with healthcare professionals and advocate for… more
- Mount Sinai Health System (New York, NY)
- …a strong ability to respond promptly to issues and deliver timely resolutions. + ** Customer Service Orientation** : Committed to providing exemplary customer ... promoting best practices, and ultimately elevating the quality of patient care. The PRM III leverages deep Epic knowledge...for system improvements and user education 3. Provide direct customer service support to physician 4. Serve… more