- SUNY Upstate Medical University (Syracuse, NY)
- …process within 48 hours. Other clerical duties assigned as needed. Excellent customer service , communication and organizational skills are necessary. Computer ... the NYS Civil Service Exam requirements are suspended for the Hospital Patient Services Clerk 1, SG07 title. For consideration for this title, you must meet… more
- Merck (Albany, NY)
- …customers - knowing when/how to seek and provide additional information. + Within select customer accounts , acts as primary point of contact for customer , ... needs and identifies business opportunities. + For select customer accounts /HCPs, coordinates with customer ...Customer Experience Management, Customer Feedback Management, Customer Handling, Customer Service , … more
- SUNY Upstate Medical University (Syracuse, NY)
- …testing films and reports needed for the appointment as appropriate. Possesses strong customer service skills. Ability to listen effectively to maintain ... appointment scheduling and ability to schedule, cancel, and work in patient appointments. Obtains required demographics and insurance data and enters information… more
- YAI (Manhattan, NY)
- …+ At least six (6) months' experience assisting customers and/or callers, preferably in a customer service capacity; and + Ability to work on Saturdays on a ... please click this link to apply through your Workday account . (http://wd5.myworkday.com/wday/authgwy/yai/login.htmld?) Key/Essential Functions & Responsibilities + Accepts calls… more
- KPH Healthcare Services, Inc. (Syracuse, NY)
- …prior authorization process for customers + Provide clinical services in TherigySTM + Customer service coverage for incoming calls and directing incoming calls + ... Provides resolution to customer service issues to ensure member satisfaction...members to provide resolution to payment related issues on accounts /orders + Maintain and keep reasonable production as determined… more
- Merck (Albany, NY)
- …For select customer accounts , coordinate with our Company's customer team ( Account Executives, Integrated Delivery System team, Solutions support teams, ... working in a technical/scientific field or healthcare environment. + Previous sales, account management, consultative, or customer service experience. +… more
- Stryker (Albany, NY)
- …our customers to make healthcare better. Employees and new hires that require access to customer accounts as a function of the job may be required, depending on ... areas: + Traveling between hospitals based on assignment of service requests. + Troubleshooting and resolving customer ...in sales and field roles that require access to customer accounts as a function of the… more
- US Bank (New York, NY)
- …our Service Advisors are prepared to deliver an exceptional customer service experience. Our state-of-the-art technology provides information quickly and ... with questions and concerns related to their credit card accounts . Process and respond to US Bank customer...or exceed call center metrics while providing excellent consistent customer service . We offer the opportunity for… more
- Astellas Pharma (Syracuse, NY)
- …relationships with key office staff within priority accounts to improve patient access and affordability and achieve defined customer engagement metrics. + ... a critical member of the Astellas matrix team serving patient and customer needs. The role requires... Account Management) to create and regularly update Account Business Plans and service the needs… more
- Arrow Financial Corporation (Saratoga Springs, NY)
- …communicating with customers, team members, and management > Quality customer service skills; friendly, helpful attitude and patient attentiveness > Ability ... experience in: > Relationship Building > Cash Handling > Customer Service About this position: Tellers serve...account and banking related questions (ie, interest rates, service charges, account histories, etc.) while complying… more