- Astellas Pharma (Syracuse, NY)
- …relationships with key office staff within priority accounts to improve patient access and affordability and achieve defined customer engagement metrics. + ... a critical member of the Astellas matrix team serving patient and customer needs. The role requires... Account Management) to create and regularly update Account Business Plans and service the needs… more
- KPH Healthcare Services, Inc. (Gouverneur, NY)
- …prescriptions + Responsible for accurate selecting billing and shipping methods for incoming patient orders + Customer service coverage for incoming calls ... to appropriate staff as needed + Provides resolution to customer service issues to ensure member satisfaction...members to provide resolution to payment related issues on accounts /orders + Maintain and keep reasonable production as determined… more
- Medtronic (Albany, NY)
- …Service Engineer (FSE) at Medtronic is responsible for the technical support and service of Medtronic Hugo systems at customer sites. This role involves ... gather feedback and ensure product success.** **May provide onsite training of customer support personnel.** **Maintaining accurate records of service calls,… more
- Arrow Financial Corporation (Chestertown, NY)
- …communicating with customers, team members, and management > Quality customer service skills; friendly, helpful attitude and patient attentiveness > Ability ... Answer basic customer inquiries regarding interest rates, service charges, and account histories while complying...and adhere to established cash limits > Open deposit accounts for customers > Adhere to requirements pertaining to… more
- Medtronic (New York, NY)
- …School Diploma or equivalent required. + 8 years of technical, clinical field service , technical internship or clinical customer support experience. + A Bachelor ... compassionate world. **A Day in the Life** The Field Service Engineer is the primary technical representative for Medtronic...servicing, maintenance, and de-installation of all Affera systems at customer sites. The FSE works closely with the Field… more
- VCA Animal Hospitals (Ithaca, NY)
- …the interpersonal and organizational ,skills to continue achieving our goals of delivering excellent patient care and customer service to both our clients ... management to include recruiting, hiring, training, managing performance -3 - 5 customer service and financial budget management experience. * Knowledge of… more
- Philips (Latham, NY)
- …this Customer Success Manager you will serve as the corporate and customer /facility point of contact - managing service escalations, providing reporting, and ... strategy and outcomes, through the deployment of our IDN service strategy to win over clients. + Manage relationships...within healthcare and with routine client interaction as a customer success or account manager (required); in… more
- Agiliti Health (Henrietta, NY)
- …license. Must have a safe driving record based on Agiliti policies. + Have customer service experience. Prior work experience in hospital setting is helpful. + ... Job Location:** Henrietta District **Additional Locations (if applicable):** **Job Title:** Customer Service Technician I **Company:** Agiliti **Location City:**… more
- Cardinal Health (Albany, NY)
- …through our metro medical offering for home patient use. + Provide Excellent Customer Service to existing account / customer base. + Build, strengthen ... Management is responsible for prospecting and building relationships that will increase account penetration, revenue growth and customer satisfaction within a… more
- WMCHealth (Port Jervis, NY)
- …chart including retro authorizations, codes and documentation. . Maintains and resolves appointed Account and Patient WQs, Adjust accounts and insurances as ... frontline registration, specialty areas and all diagnostic departments. Provides excellent customer service and adheres to the productivity performances measure… more