- University of Rochester (Rochester, NY)
- …prescribed medications in a timely manner. + Provides excellent customer service through the Pharmacy Call Center. Triages patient calls to appropriate ... and tracks all prior authorization on behalf of the areas to improve patient experience , ensure compliance, and prevent interruptions or delays in treatment.… more
- Bassett Healthcare (Cooperstown, NY)
- …Leadership + Problem Solving + Adaptability + Advocacy + Curriculum/Plan Development + Customer Service + Decision Making + Facilitate + Interacting with People ... patient issues that may be clinical in nature, service related or due to authorization or coordination of...on or before 12/19/17 are/remain exempt from this requirement Experience : + Minimum 6 months to 1 year … more
- OLV Human Services (Lackawanna, NY)
- …Article 28 regulations. This role is responsible for leading a team of Patient Service Representatives (PSRs), Hygienists and Dental Assistants, managing the ... Authorizes expenses and purchases . Key Responsibilities: * Supervise and support Patient Service Representatives (PSRs), Hygienists and Dental Assistants in… more
- Amgen (New York, NY)
- …for business, analytical skills, and critical thinking ability + Demonstrated customer -facing experience with a strong customer service mindset + Good ... focused on developing and executing strategies for the IDN customer segments. This new position is a unique and...legislative tends that impact Health Systems, Pharma, Payers + Experience in applying health information technology in in- patient… more
- Walmart (Niagara Falls, NY)
- …improvement opportunities. Ensures the removal of barriers to delivering exceptional customer /member value, service , and support. Execution and Results: Optimize ... management, and safety factors. + Consult with other health professionals to prepare patient care plans, observing optometry scope of practice per state board; How… more
- The Salvation Army (Jamaica, NY)
- …service standards; resolving problems; identifying system improvements. + Identifies patient service requirements by establishing personal rapport with ... patients and other people in a position to understand service requirements. + Completes patient care requirements...regardless of scope. + Effective oral, written, communication, and customer service skills. Ability to interpret and… more
- Bassett Healthcare (Oneonta, NY)
- …wide variety of tasks under direct pharmacist supervision. The technician provides excellent customer service to caregivers and patients, is involved in most ... Here you will find an innovative culture that is patient -focused and dedicated to making a difference. We are...pharmacist supervision at all times. The technician provides excellent customer service and is involved in most… more
- STG International (Watertown, NY)
- …and patient usage considerations. * Demonstrate knowledge of age-specific customer service techniques with exceptional verbal, written, and telephone ... and relationships of various services. The position is directly linked to Customer Service and Performance Excellence program initiatives. The general duties… more
- Rochester Regional Health (Rochester, NY)
- … and communication skillsMinimum Qualifications:Associate degree preferredOne year of customer service experience preferred.Required Licensure/Certification ... education and work experience preferred + Intermediate computer skills + Excellent customer service and communication skills RESPONSIBILITIES + Customer … more
- Bassett Healthcare (Cooperstown, NY)
- …progress. d. Uses experience and knowledge to assist in solving immediate patient care problem within the scope of scrub tech practice as measured by direct ... timely, courteous manner, and relays messages to appropriate personnel, as evidenced by customer feedback. c. Maintains the patient 's medical record according to… more